What is a Data Analyst at The Zebra?
At The Zebra, a Data Analyst is a critical navigator in the company’s mission to revolutionize insurance shopping. You are not just crunching numbers; you are the bridge between raw interaction data—such as call transcripts and agent performance metrics—and the strategic decisions that improve customer experience and conversion rates. By uncovering patterns in how users interact with the platform, you provide the insights that allow The Zebra to remain the nation’s leading independent insurance comparison site.
This role requires a blend of rigorous technical analysis and the ability to tell a compelling story to non-technical stakeholders. You will partner with agency leadership, product teams, and engineering to design experiments and optimize workflows. Because The Zebra values "All Stripes Welcome," you are expected to bring your unique perspective to complex operational problems, helping the team translate data into actionable strategies that drive policy sales and operational efficiency.




