Stakeholder Management and Communication
As the primary liaison between technology partners and business units, your ability to communicate is paramount. You must be able to translate technical constraints for business leaders and business needs for developers.
Be ready to go over:
- Managing stakeholder expectations during large-scale system enhancements.
- Facilitating cross-functional meetings to gather requirements.
- Creating clear, actionable documentation for non-technical users.
Example scenarios:
- "How do you handle a situation where a stakeholder requests a feature that conflicts with data governance standards?"
- "Describe your process for gathering requirements from a group of stakeholders with conflicting priorities."
Key Responsibilities
As a Business Analyst at The Amherst Group, your primary responsibility is to serve as the architect of our operational workflows. You will lead organizational process improvement initiatives, which involves inventorying current systems, documenting processes, and identifying areas where technology can drive efficiency. You will be expected to serve as the primary bridge between our business units and the technology teams, ensuring that our Salesforce and Yardi integrations are seamless and aligned with accounting policies.
You will also be responsible for the full lifecycle of project management, from gathering user stories and journey maps to maintaining backlogs and sprint plans. You will champion the adoption of new functionality, which requires you to be not just a technical expert, but a teacher and change agent. Your success will be measured by your ability to deliver scalable solutions that improve accuracy and user experience across our entire platform.
Role Requirements & Qualifications
We are looking for seasoned professionals who bring both technical depth and a strategic mindset. To be competitive, you should have 5–10 years of experience supporting real estate or asset management environments.
- Must-have skills:
- Extensive hands-on experience with Yardi Voyager (Investment Accounting/Property Management).
- Strong understanding of real estate accounting (allocations, consolidations, reporting).
- Proven ability to lead system implementations and multi-platform integrations.
- Proficiency in SQL and data visualization tools.
- Nice-to-have skills:
- Prior experience with Salesforce implementations.
- Exposure to single-family rental operations.
- Experience in change management and organizational training.
Frequently Asked Questions
Q: How long does the interview process typically take?
A: While timelines can vary based on team needs, you should expect a process that spans several weeks, involving multiple rounds of interviews to ensure the right fit.
Q: What differentiates a successful candidate?
A: Successful candidates don't just explain what they did; they explain the "why" behind their decisions and how their work positively impacted the business's bottom line.
Q: Is this role fully remote?
A: The Amherst Group values collaboration; check your specific job posting for location requirements, as this role often requires close partnership with onsite teams.
Q: How much technical vs. functional knowledge is required?
A: You need a strong foundation in both. You must understand the technical architecture of our systems while maintaining a deep focus on the business outcomes they support.
Other General Tips
- Prepare your stories: Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you focus on the "Action" you took and the measurable "Result" achieved.
- Know the business: Research our credit strategies and our mission to transform the real estate ecosystem; showing an understanding of what we do at scale will set you apart.
- Ask thoughtful questions: Use your interview time to ask about current technical challenges or the culture of collaboration between your team and the developers.
- Be ready for ambiguity: In a large, growing company, you will face projects with incomplete information; show us how you gather the data needed to move forward.