As a Software Engineer at Telus Digital, you will play a critical role in designing, building, and optimizing high-performance digital customer experience (CX) platforms and enterprise-grade software solutions. Telus Digital specializes in enabling digital transformation for some of the world's largest brands, meaning your work will directly impact millions of end-users globally. You will design scalable web applications, implement robust cloud-native architectures, and build seamless integrations that power modern user journeys.

This position is highly collaborative and dynamic. Depending on your team alignment, you may find yourself working closely with global product teams, data scientists, and external enterprise clients. Engineers here do not just write code; they solve complex scalability challenges, optimize cloud infrastructure across multi-cloud environments, and ensure that applications maintain top-tier performance, security, and responsiveness under heavy loads.

Whether you are building interactive frontend interfaces using modern JavaScript frameworks or architecting secure backend APIs and cloud networking pipelines, your contributions will drive the core technical capabilities of Telus Digital. The engineering culture values technical adaptability, structured problem-solving, and a strong commitment to delivery excellence.

The questions you will face during your Telus Digital interviews are designed to test your core technical competence, your architectural reasoning, and your ability to collaborate within global, client-facing engineering teams. These questions are representative of real-world scenarios reported by candidates and are structured to evaluate your practical knowledge rather than rote memorization.

Frontend & UI Engineering

These questions evaluate your understanding of modern JavaScript, component design, responsive layouts, and state management.

• Create a card component containing a heading, subheading, summary, and image using CSS Flexbox or Grid, pulling data dynamically from a provided mock API.
• Explain how you manage state across complex application trees in React versus Vue.js, and when you would opt for local state over global state management.

To succeed in the Telus Digital hiring process, you must demonstrate a balanced mix of deep technical expertise, architectural foresight, and collaborative communication. Your preparation should focus on showing how you apply engineering principles to deliver measurable business value.

Role-Related Knowledge – You must show a deep, practical understanding of your primary tech stack, whether that is frontend, backend, or cloud infrastructure. Interviewers look for hands-on experience with real-world deployments rather than theoretical knowledge of frameworks.

Problem-Solving & System Design – You will be evaluated on your ability to break down ambiguous requirements into structured, scalable technical designs. You should be prepared to discuss trade-offs in database selection, API structures, and cloud networking configurations.

Client-Facing Communication – Because Telus Digital operates as a digital solutions partner, engineers must communicate complex technical concepts clearly to both technical peers and non-technical stakeholders. Your ability to articulate your engineering decisions is crucial.

Cultural Fit & Adaptability – You should demonstrate a proactive attitude, a passion for continuous learning, and the resilience to navigate shifting client requirements and fast-paced delivery timelines.

The interview process at Telus Digital is structured to thoroughly evaluate both your technical capabilities and your alignment with the company's collaborative culture. While the exact steps can vary slightly depending on the specific team, location, and seniority of the role, the overall flow remains highly systemic and transparent.

Most candidates begin with an initial HR screening to align on experience and compensation expectations, followed by a series of technical assessments. These assessments typically range from online coding challenges to live technical discussions and system design reviews. For teams working on specialized client projects, you may also participate in a dedicated client round to ensure your technical skills and communication style match the client's specific environment.

This visual timeline illustrates the typical progression from your first contact with a recruiter through to the final offer stage. You should use this roadmap to pace your preparation, ensuring you allocate sufficient time to practice live coding, refine your system design frameworks, and prepare for behavioral discussions. Note that depending on the regional team you are interviewing with (such as the India, Europe, or Americas divisions), some stages may be combined or customized to match project-specific requirements.

To excel in your technical interviews, you must understand the specific competencies your interviewers will be evaluating. Expect deep dives into the following core areas.

Cloud Infrastructure & Networking

For cloud-focused and full-stack roles, Telus Digital places a heavy emphasis on your ability to design and maintain secure, resilient, and highly available cloud networks.

Be ready to go over:

• VPC Configuration – Designing secure subnets, configuring internet gateways, and managing route tables.
• Hybrid Cloud Networking – Establishing secure connections between AWS and GCP environments using VPNs or dedicated interconnects.
• Enterprise Routing & Switching – Working with Cisco technologies and understanding core routing protocols to support enterprise clients.
• Infrastructure as Code (IaC) – Utilizing tools like Terraform to automate cloud deployments and maintain consistency across environments.

Example scenarios:

• Designing a multi-region VPC setup that ensures high availability and disaster recovery for a critical client application.
• Troubleshooting a latency issue occurring between an on-premise data center and a cloud-hosted microservice.

Frontend Engineering & UI Performance

If you are interviewing for a frontend or full-stack position, the panel will assess your mastery of modern user interface development, state management, and web performance optimization.

Be ready to go over:

• Framework Fundamentals – Deep understanding of React, Vue.js, or Next.js, including component lifecycles, hooks, and virtual DOM rendering.
• State Management – Implementing scalable state patterns using Redux, Pinia, or Context API.
• UI Performance Optimization – Code splitting, lazy loading, image optimization, and minimizing bundle sizes to improve Core Web Vitals.
• API Integration – Efficiently fetching, caching, and displaying data while handling loading and error states gracefully.

Example scenarios:

• Implementing a real-time dashboard that consumes a WebSocket feed and updates the UI smoothly without causing unnecessary re-renders.
• Refactoring a legacy, slow-loading landing page to achieve an optimal Lighthouse performance score.

Backend Systems & API Architecture

Your backend evaluation will focus on your ability to build secure, scalable, and maintainable services that can support heavy traffic and complex business logic.

Be ready to go over:

• API Design Principles – Creating clean, RESTful, or GraphQL APIs with robust validation, error handling, and security controls.
• Server-Side Technologies – Developing applications using Node.js, Express.js, or Java and Spring Boot.
• Database Architecture – Modeling relational and non-relational data, writing optimized queries, and implementing caching layers with Redis.
• Microservices Orchestration – Designing decoupled services that communicate reliably via message brokers like RabbitMQ or Kafka.

Example scenarios:

• Designing a secure authentication and authorization system for an API gateway handling traffic across multiple microservices.
• Structuring a database schema to support a fast-growing e-commerce platform with complex product variations and inventory tracking.

Live Coding & Algorithmic Problem Solving

Most engineering paths at Telus Digital require you to complete a live coding or take-home programming assessment to verify your problem-solving efficiency and code quality.

Be ready to go over:

• Array & String Manipulation – Solving algorithmic challenges involving sorting, searching, and filtering data structures efficiently.
• Logic Verification & Debugging – Analyzing a broken or inefficient code snippet, identifying edge cases, and refactoring it for optimal performance.
• Time and Space Complexity – Articulating the Big O complexity of your solutions and proposing optimizations where necessary.

Example scenarios:

• Writing a function to find the longest subarray meeting specific criteria, explaining your approach, and optimizing it from a quadratic to a linear time complexity.
• Implementing a robust data parser that handles malformed input and edge cases without throwing unhandled exceptions.

As a Software Engineer at Telus Digital, your day-to-day responsibilities will center on technical delivery, architectural planning, and continuous collaboration. You will be responsible for translating complex business requirements into robust, deployable code, ensuring that all applications meet high standards of performance, accessibility, and security.

You will collaborate closely with product managers, UX designers, and system architects to define the scope of new features and estimate development timelines. In addition to active development, you will participate in peer code reviews, contribute to internal engineering documentation, and help maintain automated testing suites to ensure code quality and prevent regressions in production.

For engineers aligned with client-facing projects, you will also play an active role in technical consultations, helping clients navigate legacy migrations, cloud adoptions, and performance optimizations. This requires a strong ownership mindset, as you will often be responsible for deploying services directly to production environments and participating in on-call rotations to ensure system reliability.