What is a Data Engineer at TELUS Digital -?
As a Data Engineer at TELUS Digital -, you sit at the intersection of high-scale infrastructure and intelligent product delivery. You are responsible for architecting and maintaining the data pipelines that power AI-driven products, customer-facing systems, and operational intelligence. Your work is critical to ensuring that data is not just collected, but effectively activated to improve user experiences in environments like IVR (Interactive Voice Response) and CCAI (Contact Center AI).
This role requires a blend of rigorous software engineering and deep data systems knowledge. You will be expected to solve complex challenges related to real-time data ingestion, ML model operationalization, and data reliability. Success in this role is defined by your ability to design systems that are not only performant and scalable but also cost-effective and resilient under production pressure.




