Real, anonymous reports from people who interviewed for Account Executive at TELUS Digital -, newest first and distilled into what to expect across the loop.
My early screening was pretty quick and low drama. I had a phone-style introduction where the interviewer asked about my past experience and why I should be hired, and it stayed pretty straightforward. Some of the time it was on Zoom and other times it was a short call, but the vibe was similar—most of it felt like waiting, then a basic set of questions, including the realities of a commission-based role.
I didn’t find the process fair, and the way it played out left me discouraged. I felt like I wasn’t given the same opportunities to showcase my skills and experience compared to other candidates, and that made the whole experience feel uneven.
The interview process typically begins with a phone screening focused on the candidate's sales background and experience, often lasting around 15 to 20 minutes. This stage is generally straightforward and aims to assess the candidate's understanding of the commission-based role.
Candidates usually progress through multiple structured interview stages, including meetings with the hiring manager, team members, and sometimes a panel. These discussions often include behavioral questions and assessments of how candidates handle pressure and real-world scenarios.
A significant part of the interview process involves practical sales assessments, such as mock calls, sales presentations, and role-plays. These components are designed to evaluate candidates' ability to execute sales strategies and communicate effectively under pressure.
Throughout the interviews, candidates are expected to communicate clearly and concisely, with a focus on their thought processes and how they handle challenging situations. Interviewers appreciate direct and structured responses, which can impact the overall impression.
Candidates often report a lack of timely feedback and follow-up after interviews, leading to feelings of uncertainty and frustration. While the interviews may feel respectful and professional, the absence of communication post-interview can leave candidates feeling unresolved.
The overall difficulty of the interview process can vary, with some candidates finding it demanding due to the number of steps and the depth of evaluation. While some felt the process was thorough, others experienced it as exhausting or unfair, impacting their overall impression.