After I applied, the process felt pretty friendly and straightforward. I went through a psychometric assessment first, then had a phone interview where they basically walked through my experience and how it connected to the role. The recruiter also took time to explain how the job worked, and I was given space to ask questions, which helped me feel less like I was guessing what they wanted.
Overall it felt more like a calm conversation than an interrogation. The questions grew from my answers, so it wasn’t just a checklist of tough prompts. Even though the day left me a bit uncomfortable at the time—mostly due to my own situation when the assessment was happening—I still felt the structure was clear and I could tell they were focusing on specific behaviours they’d talk through beforehand.
> 1 year
Average Negative United Kingdom
I went through what seemed like a promising early sequence, but the ending was frustrating. After an event, I completed an hour of online tests and passed. At that point I expected to be contacted to schedule an interview.
Instead, I never heard back even after following up by email a couple of times. The silence made the whole process feel unfinished, especially because everything beforehand had moved smoothly.
> 1 year
Easy Positive United Kingdom
My journey moved quickly and felt well organised from the start. I applied online (it was essentially a CV upload), and within a few weeks I was alrea…
> 1 year
Average Positive London, England
The process was clearly structured into two big steps. First I completed technical and psychometric testing, and then I moved to an interview built ar…
> 1 year
Average Positive Leeds, England
My assessment day followed a pretty standard rhythm, but it still felt engaging. When I arrived, there was an icebreaker that started with getting to …
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What to expect
Distilled from the reports
Initial Contact & Screening
The interview process typically begins with a friendly phone interview focused on the candidate's experience and fit for the role, often followed by online assessments that are described as low-pressure and straightforward.
Phone interviewOnline testsCandidate fit
Assessment Day Structure
The assessment day is organized into structured segments, including group activities and individual interviews, which are designed to assess teamwork, communication, and problem-solving skills in a relaxed environment.
Group exercisesIndividual interviewsStructured format
Group Activities & Teamwork
Candidates participate in engaging group scenarios, such as decision-making exercises, which are intended to evaluate collaboration and interpersonal skills rather than technical knowledge.
Team scenariosDecision-makingCollaboration
Behavioral Interview Focus
Interviews often emphasize behavioral questions requiring candidates to provide real-life examples that demonstrate core competencies, with a structured approach to responses encouraged.
Behavioral questionsCore competenciesSTAR method
Feedback & Communication
While the process is generally friendly, some candidates reported issues with follow-up communication and feedback after assessments, which can leave a negative impression despite a positive interview experience.
FeedbackCommunicationCandidate experience
Overall Experience & Atmosphere
Candidates consistently noted a welcoming and supportive atmosphere throughout the process, although some expressed disappointment with the lack of offers and the final communication tone.