1. What is a Project Manager at Shift Technology?
At Shift Technology, the Project Manager role is a highly strategic, client-facing position that sits at the intersection of advanced artificial intelligence, SaaS implementation, and enterprise insurance operations. Shift Technology is a global leader in AI-native fraud detection and claims automation, meaning our platforms process massive volumes of highly sensitive data to help insurance carriers make rapid, accurate decisions. As a Project Manager, you are responsible for leading the end-to-end delivery of these complex software implementations, ensuring that global insurance giants successfully adopt our solutions and realize immediate, quantifiable business value.
This role is critical because enterprise SaaS deployment in the insurance sector is never a simple plug-and-play process. You will navigate complex data integration pipelines, manage diverse senior stakeholders, and coordinate closely with internal data science and engineering teams. Your success directly impacts client retention, product adoption, and the overall scaling of Shift Technology's global footprint.
You will work with flagship products like Force (our fraud detection solution) and Biia (our claims automation platform). Managing these projects requires a unique blend of technical literacy, sharp analytical skills, and exceptional client-management capabilities. It is a challenging but deeply rewarding role where you will see the direct, tangible impact of your work on the efficiency and security of the global insurance ecosystem.

