What is a User Experience Researcher at Roku?
As a User Experience Researcher at Roku, you sit at the intersection of consumer hardware, streaming software, and advertising technology. Your work is critical because Roku operates in a highly competitive ecosystem where ease of use is the primary product differentiator. By conducting rigorous qualitative and quantitative studies, you help the product and design teams understand how millions of users navigate the Roku interface, discover content, and interact with the remote and mobile app.
This role requires more than just standard usability testing; it demands a strategic mindset capable of influencing product roadmaps at scale. You will bridge the gap between abstract user needs and technical constraints, ensuring that every feature—from the home screen layout to ad-supported streaming experiences—feels intuitive and seamless. You are the voice of the user, tasked with translating complex behavioral data into actionable insights that define the future of television.




