A Project Manager at Ring plays a pivotal role in driving the execution of technologies that keep neighborhoods safe. Operating under the broader Amazon umbrella, Ring blends the fast-paced, innovative spirit of a hardware and software startup with the massive scale and operational rigor of a global tech giant. In this role, you are responsible for leading cross-functional teams to deliver smart home security products, services, and software features that impact millions of users worldwide.

As a Project Manager, your influence extends across engineering, product management, operations, and customer support. You will navigate complex hardware development lifecycles, software release schedules, and supply chain logistics. The complexity of managing physical devices alongside cloud services means you must be comfortable handling technical ambiguity, managing tight timelines, and aligning stakeholders across different departments.

Ultimately, success in this role means ensuring that high-quality, secure, and reliable products are delivered on time. You are not just tracking tasks; you are managing the critical path of products that protect people's homes and families. This requires a unique blend of technical understanding, operational discipline, and exceptional communication skills.

To help you prepare, we have categorized common questions asked during the Ring hiring process. These questions are compiled from real interview experiences and reflect the core competencies the hiring team evaluates. While the exact questions may vary depending on the specific team and level, they consistently follow these thematic patterns.

Behavioral & Leadership

These questions assess your alignment with Amazon's core values and how you handle professional challenges, conflict, and decision-making.

• Tell me about a time you had to make a quick decision without all the data.
• Describe a situation where you had to manage a conflict between engineering and product requirements.

Preparing for an interview at Ring requires a strategic approach that balances technical execution with behavioral excellence. You should structure your preparation around the core competencies that define a successful project manager within the organization.

Role-Related Knowledge – You must demonstrate a deep understanding of project management methodologies, whether agile, waterfall, or a hybrid approach. Be ready to explain how you apply these frameworks practically to deliver hardware and software products, rather than just reciting theory.

Problem-Solving & Ambiguity – Ring operates in a rapidly evolving market. Interviewers will evaluate how you structure complex, ambiguous problems, identify risks early, and pivot when project requirements or team structures change unexpectedly.

Customer Obsession & Leadership – As an Amazon subsidiary, Ring heavily prioritizes leadership principles. You need to show how you put the customer first in your project decisions and how you lead teams through influence rather than direct authority.

Written Communication – Clear documentation is a cornerstone of the company culture. You may be asked to provide a writing sample or walk through how you draft project charters, status reports, and post-mortems to keep teams aligned.

The interview process at Ring is designed to evaluate both your practical project management execution and your cultural fit within the broader Amazon ecosystem. The process typically begins with a recruiter screen, followed by a hiring manager interview, and culminates in a multi-stage loop that may include team members, cross-functional partners, and operations leaders.

Candidates can expect a rigorous evaluation that values data-driven decision-making and clear communication. Throughout the process, recruiters are highly supportive and responsive, helping you navigate scheduling and preparation. However, because Ring is a fast-growing organization, candidates should remain flexible as internal team structures and hiring priorities can occasionally shift during the loop.

The timeline above outlines the typical progression of the interview stages. Candidates should use this timeline to pace their preparation, focusing first on high-level background and resume walk-throughs, before diving deep into behavioral preparation and writing exercises. Keep in mind that depending on the specific team, you may be asked to submit a writing sample mid-way through the process.

To succeed in the Ring interview process, you must understand the specific areas where you will be evaluated. Each stage of the loop targets distinct competencies necessary for managing complex smart-home security projects.

Behavioral and Leadership Principles

This is the most critical component of the interview loop. Because Ring is part of Amazon, your interviewers will actively look for evidence of the Amazon Leadership Principles. You must structure your answers using the STAR (Situation, Task, Action, Result) method, focusing heavily on your individual contributions and quantifiable business outcomes.

Be ready to go over:

• Customer Obsession – How you design project goals around user safety and convenience.
• Ownership – Times you took responsibility for a project outside your immediate scope.
• Bias for Action – Examples of calculated risks you took to keep a project moving forward.
• Deliver Results – How you overcame significant obstacles to launch a product on time.

Example questions or scenarios:

• "Tell me about a time you had to deliver a project on a very tight deadline with limited resources."
• "Describe a situation where you had to make a trade-off between product quality and launch speed."

Written Communication and Narrative Writing

Clear, concise writing is a fundamental part of the culture at Ring. Project managers are often expected to write detailed narratives, project charters, and operational plans rather than relying on slide decks. You may be required to submit a writing sample during the interview process to demonstrate this skill.

Be ready to go over:

• Project Charters – How you define scope, stakeholders, and success metrics in writing.
• Risk Mitigation Plans – Documenting potential bottlenecks and step-by-step resolution strategies.
• Post-Mortems – Writing objective, blameless reviews of project failures to drive team learning.

Example questions or scenarios:

• "Walk me through how you structured the writing sample you submitted, and explain why you chose to highlight those specific metrics."
• "How do you synthesize complex technical updates from engineering into a clear, written update for executive leadership?"

Operational Execution and Ambiguity

Managing projects at Ring means dealing with the physical realities of consumer electronics alongside rapid software deployment. Interviewers will test your ability to maintain operational discipline when faced with shifting priorities, supply chain disruptions, or sudden strategy changes.

Be ready to go over:

• Cross-Functional Alignment – Bridging the gap between software developers, hardware engineers, and operations.
• Dependency Management – Identifying and tracking critical path dependencies across multiple teams.
• Agility and Pivot Management – How you realign resources when project requirements change mid-cycle.
• Advanced concepts – Managing international supply chains, hardware-software integration testing, and regulatory compliance standards for consumer devices.

Example questions or scenarios:

• "How do you manage a project when the engineering team's estimates keep slipping, threatening the hard launch date of a physical product?"
• "Describe a time when you had to manage a project with a team that had a completely different working style or methodology than yours."