An Operations Manager at Revolut is a core driver of the company's rapid global expansion and operational excellence. At its heart, this role is about taking highly complex, ambiguous business challenges and turning them into streamlined, scalable, and automated processes. Whether you are optimizing localized payment pathways, managing compliance operations, or launching new financial products, your work directly impacts millions of global users who rely on Revolut for their daily financial needs.

The role demands a rare combination of high-level strategic thinking and deep execution. You will not just design frameworks from a distance; you will dive into the data, write SQL queries to identify bottlenecks, and personally build the operational machinery required to scale. Revolut operates in a highly regulated, fast-moving fintech space, meaning your decisions must balance aggressive growth with absolute compliance and risk management.

This position is ideal for individuals who thrive in high-pressure, analytical environments where performance is measured by concrete metrics. If you enjoy solving multi-dimensional puzzles, working with cross-functional teams of engineers and product managers, and seeing the immediate real-world impact of your work, the Operations Manager role at Revolut offers an unparalleled environment to accelerate your career.

To succeed in the Revolut hiring process, you must understand the patterns behind the questions you will face. The interview questions are designed to test your analytical rigor, your ability to structure ambiguous problems, and your alignment with the company's performance-driven culture.

The following questions are grouped by category based on real candidate experiences:

Problem-Solving & Business Cases

These questions assess your structured thinking, mathematical logic, and ability to break down complex operational challenges using frameworks like MECE (Mutually Exclusive, Collectively Exhaustive).

• A major payment gateway is experiencing a 5% drop in transaction success rates. How do you identify the root cause and resolve it?

Preparing for the Operations Manager interview process at Revolut requires a deliberate strategy. You cannot wing these interviews; the evaluation is highly structured and unforgiving of vague answers.

To stand out, focus your preparation on the following key evaluation criteria:

Structured Thinking (MECE) – You must approach every problem-solving question with a clear, logical framework. Break down complex operational issues into distinct, non-overlapping categories to show the interviewer you can analyze a problem systematically without missing critical variables.

Data & KPI Orientation – Revolut is an intensely data-driven company. Every answer you give, especially in behavioral rounds, must be backed by metrics, data points, and clear operational KPIs to demonstrate your focus on measurable impact.

Resilience & Speed – The company moves fast and expects its leaders to make decisions quickly under pressure. Show that you can handle ambiguity, learn rapidly from failures, and maintain a high level of performance in a demanding environment.

Extreme Ownership – Interviewers look for candidates who take end-to-end responsibility for projects. You must demonstrate that you do not just identify problems, but you actively drive them to resolution, coordinating with any necessary cross-functional teams to get the job done.

The interview process for the Operations Manager position at Revolut is exceptionally rigorous, highly structured, and designed to test both your cognitive limits and your practical operational skills. On average, the process takes between 6 to 10 weeks and consists of multiple distinct phases.

Candidates should prepare for a highly competitive environment where evaluation standards are applied strictly. The company values precision, speed, and analytical depth above all else.

The stages generally progress as follows:

• Online Assessment: A cognitive and behavioral test (such as the SHL or UCAT) focused on logic, pattern recognition, and mathematical reasoning.
• Recruiter Screening Call: A 15 to 30-minute conversation reviewing your CV, salary expectations, and high-level behavioral alignment.
• Take-Home Assignment: A comprehensive business case or process-design task, often requiring data analysis (using provided CSV files) and a polished PDF deck presentation.
• Problem-Solving Case Interview: A live, 30 to 45-minute consulting-style case interview where you must solve an operational problem in real-time.
• Bar Raiser Interview: A deep-dive behavioral interview with a senior director to assess your cultural alignment and leadership potential.
• Team Fit Interviews: One or more discussions with specific team leads to evaluate your domain expertise and localized fit.

The visual timeline above outlines the typical progression of stages a candidate will navigate. Use this timeline to pace your preparation, ensuring you master structural frameworks before your live case interview and refine your behavioral examples using the STAR method before your Bar Raiser round.

To secure an offer, you must demonstrate mastery in several distinct evaluation areas. Each round is designed to test a specific capability.

Problem-Solving (The Case Interview)

The live case interview is often cited by candidates as the most challenging stage. Unlike traditional consulting cases where the interviewer collaborates with you, Revolut case studies are highly candidate-driven. The interviewer will often act as a passive database; you must ask the right questions to extract the necessary metrics and drive the case to a precise, mathematically sound conclusion.

Be ready to go over:

• Framework Design – Creating custom, structured frameworks to analyze operational issues.
• Root Cause Analysis – Systematically isolating the exact variable causing a process failure.
• Operational Math – Performing quick, accurate mental math calculations involving margins, volumes, and percentages.

Advanced concepts (less common):

• Queuing theory and bottleneck management in high-volume transaction systems.
• Unit economics modeling for localized expansion projects.

Example scenarios:

• "A localized payment partner in Europe has suddenly increased their processing fees by 15%. Determine whether we should negotiate, find a new partner, or build our own infrastructure, and calculate the financial impact of each choice."
• "Our customer onboarding conversion rate has dropped by 8% over the last week. Walk me through your step-by-step diagnostic process to find and fix the issue."

Take-Home Assignment & Technical Execution

The take-home assignment evaluates how you handle raw data and translate it into a structured, executive-level business proposal. You will typically be given a set of CSV files containing transaction, user, or operational data and asked to solve a specific business problem.

Be ready to go over:

• Data Manipulation – Cleaning, filtering, and organizing raw datasets to identify trends.
• Process Optimization – Designing a step-by-step operational process that minimizes manual intervention and maximizes automation.
• Executive Presentation – Synthesizing your findings into a clean, concise PDF slide deck that clearly highlights your recommendations and key metrics.

Advanced concepts (less common):

• Basic SQL queries to extract and join tables.
• Database modeling and ETL (Extract, Transform, Load) concepts.

Example scenarios:

• "Analyze the provided customer support dataset, identify the top three drivers of high handling times, and design an automated routing system to resolve them."
• "Using the transaction data provided, identify signs of potential fraud and outline a scalable risk-monitoring process for our compliance team."