As an Account Executive at Rentokil North America, your primary objective is to drive revenue growth through the acquisition of new commercial and residential accounts within your assigned territory. This is a highly active, field-based role that requires you to be out in the community, building relationships and identifying business opportunities daily.

Your day-to-day responsibilities will center on managing the entire sales cycle, from initial prospecting to contract signing. You will spend a significant portion of your time conducting face-to-face consultations, performing detailed site inspections of commercial properties, and drafting customized service proposals. You will also be responsible for delivering professional presentations to key decision-makers, including business owners, facility managers, and corporate executives.

In addition to your direct sales activities, you will collaborate closely with local branch operations and service technicians. This partnership is vital to ensure that the solutions you sell are operationally viable and that the transition from sales to service delivery is seamless. You will also participate in regular branch meetings, maintain accurate records in the CRM system, and stay up to date on local pest trends and industry regulations to maintain your position as a trusted advisor to your clients.

To be competitive for the Account Executive role, you must demonstrate a strong track record of sales performance and a background that aligns with the operational demands of the field.

Experience & Education

• Sales Background – A minimum of 2–3 years of successful B2B outside sales experience, preferably in a service-oriented industry (e.g., waste management, uniform services, industrial supplies, or facility maintenance).
• Territory Management – Proven experience managing a large geographic territory, building pipelines from scratch, and consistently meeting or exceeding sales quotas.
• Education – A high school diploma or equivalent is required; a bachelor's degree in business, marketing, or a related field is highly preferred.

Technical & Professional Skills

• Must-have skills – Strong prospecting, cold calling, and negotiation skills; proficiency with CRM software (such as Salesforce) and mobile sales tools; a clean driving record and a valid driver's license (essential for daily travel).
• Nice-to-have skills – Existing state pest control licensing or certifications (such as a California Structural Pest Control Board license); prior experience selling highly regulated services or technical solutions.

Soft Skills

• Resilience & Self-Motivation – The ability to maintain high energy and focus in the face of rejection, managing your daily schedule autonomously.
• Consultative Communication – Excellent active listening skills, allowing you to uncover hidden client pain points and articulate complex technical solutions in simple, value-driven business terms.
• Collaborative Spirit – The capability to build strong working relationships with branch technicians and operations teams to ensure long-term client satisfaction.

Q: How difficult is the interview process for the Account Executive position? A: The difficulty is generally rated as average to straightforward. While the interview questions themselves are practical and focus on standard sales scenarios, the challenge lies in demonstrating a genuine understanding of the pest control industry and showing that you possess the grit required for consistent field prospecting.

Q: Is prior pest control industry experience required to get hired? A: No, prior industry experience is not strictly required, as Rentokil North America provides comprehensive training. However, having a background in service sales or possessing relevant state licensing can give you a significant competitive advantage, particularly in highly regulated markets.

Q: What is the typical timeline from the initial application to an offer? A: The entire process usually takes between two to four weeks. This timeline can vary depending on the local branch's urgency, the availability of regional managers, and the scheduling of any field ride-alongs or territory presentations.

Q: What does the compensation structure look like for this role? A: Compensation typically consists of a competitive base salary combined with an uncapped commission structure. This design highly rewards top performers, allowing regional and strategic sales representatives to significantly increase their earning potential through consistent sales activity.

Q: What are the expectations regarding remote work and travel? A: This is primarily an active, field-based sales role. While you may handle administrative tasks and CRM updates from a home office or local branch, you will spend the majority of your week traveling within your assigned territory to meet with prospects and conduct site inspections.

To maximize your chances of success during the Rentokil North America interview process, consider these actionable, insider tips:

Do your homework on the industry: Do not walk into the interview treating pest control as a generic service. Understand the critical role of Integrated Pest Management (IPM), the impact of vector-borne diseases, and the strict compliance standards commercial facilities must meet. Showing this specialized knowledge instantly sets you apart.

Emphasize your local territory knowledge: If you are interviewing for a role in a specific city or region, highlight your existing familiarity with the local business landscape. Mentioning specific commercial corridors, local industries, or property management groups shows that you can hit the ground running.

Highlight your relationship with operations: Sales and operations must work in harmony in the service industry. Explain how you partner with service technicians to ensure that what you sell can be executed effectively. This demonstrates maturity and a long-term focus on customer retention.

Prepare a 30-60-90 day plan: Be ready to discuss how you would approach your first three months in the role. Outline how you plan to complete your technical training, map out your territory, identify high-potential target accounts, and establish a consistent prospecting rhythm.

The Account Executive position at Rentokil North America offers an exceptional opportunity to build a lucrative, highly autonomous sales career with a global industry leader. By focusing on consultative, relationship-driven B2B sales, you can position yourself as an indispensable partner to local businesses, protecting their operations and helping them maintain regulatory compliance.

To succeed in your upcoming interviews, focus your preparation on demonstrating strong prospecting habits, territory management skills, and a clear commitment to mastering the technical and regulatory aspects of the pest control industry. Show the hiring team that you possess the resilience to handle cold outreach, the strategic mindset to navigate complex commercial deals, and the collaborative spirit to work hand-in-hand with local branch operations.

This compensation profile reflects the diverse opportunities available across different sales levels at Rentokil North America. Whether you are starting in an outbound or business development role or stepping into a high-impact regional or strategic position, your earning potential is directly tied to your performance. Use this data to align your expectations and confidently discuss your target compensation during the interview process. For more detailed insights, interactive prep tools, and direct feedback from successful candidates, explore the comprehensive resources available on Dataford. Good luck with your preparation—you have all the tools you need to succeed!