1. What is a User Experience Researcher at RELX?
As a User Experience Researcher at RELX, you are at the intersection of data-driven decision-making and complex information systems. RELX operates at a global scale, providing information-based analytics and decision tools for professional and business customers. Your role is to bridge the gap between these sophisticated technical platforms and the actual, day-to-day needs of the professionals who rely on them to perform their work.
In this position, you will own the end-to-end research lifecycle, from identifying knowledge gaps to delivering actionable insights that influence product roadmaps. You are not just testing interfaces; you are uncovering the human behaviors and professional requirements that drive product development in sectors ranging from scientific research to legal and risk management. This role is critical because your findings directly shape how RELX maintains its competitive edge through user-centric design.
You can expect a high degree of autonomy combined with the responsibility of communicating complex findings to cross-functional stakeholders. Whether you are conducting generative research to define a new feature or evaluative testing to refine an existing workflow, your influence is felt in the quality and usability of the tools that thousands of experts depend on daily.
