1. What is a Data Analyst at Probe CX?
As a Data Analyst (often titled Commercial Reporting Analyst or Digital Commercial Reporting Analyst) at Probe CX, you serve as the backbone of data-informed decision-making. Your primary focus is transforming raw operational, financial, and sales data into actionable intelligence. By building robust dashboards and tracking key performance indicators (KPIs), you enable leadership to navigate the complexities of a fast-paced global business environment.
This role is critical because Probe CX operates at a significant scale, managing diverse customer experience touchpoints across digital and commercial channels. You won't just be crunching numbers; you will be identifying trends, uncovering risks, and providing the strategic insights necessary for the company to optimize revenue and operational efficiency. It is an ideal position for a detail-oriented analyst who thrives on bridging the gap between technical data sets and business strategy.

