1. What is an Agentic AI Engineer at Mindbody?
The Agentic AI Engineer (often aligned with the Principal Product Manager, Agentic Experience mandate) at Mindbody is a high-impact, strategic role focused on fundamentally redefining how wellness entrepreneurs interact with the Mindbody platform. Rather than building simple conversational interfaces, you are tasked with architecting the future of B2B software where AI agents proactively manage business operations, automate complex workflows, and coordinate actions across the entire ecosystem.
This role sits at the intersection of product vision and platform engineering. You are responsible for both the "what"—envisioning AI-first user experiences that reduce friction for business owners—and the "how"—establishing the governance, evaluation, and trust frameworks required to make non-deterministic AI agents reliable in a mission-critical business environment. You will be instrumental in scaling Mindbody from a traditional SaaS platform into an intelligent, agent-driven ecosystem.
Success in this position requires a rare blend of technical depth in AI/LLM orchestration and a rigorous product mindset. You will be expected to operate as both a senior individual contributor and an organizational leader, influencing how Mindbody builds, deploys, and maintains agentic workflows that are safe, scalable, and genuinely transformative for our customers.