What is a UX/UI Designer at Michaels?
The UX/UI Designer role at Michaels sits at the intersection of retail innovation and customer-centric digital experiences. As the leading destination for makers, Michaels requires designers who can translate the tactile, creative passion of their customers into seamless online journeys. You will be responsible for balancing the needs of a diverse user base—from hobbyists to professional crafters—while maintaining the brand identity that makes Michaels a household name.
This position is critical because it directly influences how users discover, purchase, and engage with creative supplies at scale. You will work within cross-functional teams to solve complex problems, such as streamlining the checkout process or enhancing mobile app engagement. Success in this role requires a blend of aesthetic precision, a deep understanding of e-commerce usability, and the ability to articulate design decisions to stakeholders who may not come from a design background.
