1. What is a Site Reliability Engineer at MetLife?
As a Site Reliability Engineer (SRE) at MetLife, you play a foundational role in driving the resilience, scalability, and operational excellence of massive global financial systems. MetLife protects millions of customers worldwide, processing billions of dollars in claims, policies, and financial transactions every day. In this role, you bridge the critical gap between software development and enterprise infrastructure operations, ensuring that key policy systems, customer portals, and internal data platforms remain highly available and performant under heavy demand.
Your day-to-day work directly impacts how quickly MetLife can deploy new features while maintaining strict operational SLAs. You will be tasked with designing robust automation, standardizing modern CI/CD pipelines, establishing proactive observability frameworks, and minimizing toil through modern engineering principles. By engineering systems that auto-scale, self-heal, and recover seamlessly from failures, you ensure that high-volume digital touchpoints operate smoothly for enterprise policyholders and internal business units alike.
This role requires a balance of strong software development capability, deep cloud and enterprise infrastructure knowledge, and a systemic operational mindset. You will collaborate closely with software engineering, enterprise architecture, and cyber operations teams to modernize legacy environments and scale cloud-native applications. If you are driven by solving complex scale challenges and engineering scalable, fault-tolerant platforms, this position offers an extraordinary surface area for technical impact.



