Real, anonymous reports from people who interviewed for Business Analyst at Mercer, newest first and distilled into what to expect across the loop.
After a recruiter call, I moved into a case-based process and then finished with leadership-style interviews. The centerpiece was a take-home assignment that asked me to identify a problem and then work through solutioning, with the expectation that I’d turn it into a presentation deck. A short presentation followed where I walked through what I found and how I’d approach the solution, and then I shifted into behavioral questions.
My process was compact and mostly interview-focused, with an emphasis on communication and fit rather than hard technical problem solving. I went into a small number of interviews—one behavioral and one technical-sounding conversation—but the technical part was really about discussing technical work I’d done previously. The behavioral questions centered on how I got along with teammates and how I asked questions when I didn’t know something.
The interview process often begins with an online screening that includes video recording prompts, where candidates respond to questions at their own pace. This stage may feel constraining due to limited takes and the lack of real-time interaction.
Candidates can expect multiple rounds focused on behavioral questions, emphasizing teamwork, communication, and cultural fit rather than technical skills. These interviews are typically conversational and assess how well candidates align with the company's values and work style.
A significant component of the interview process includes a case study, often requiring candidates to analyze a problem and present their findings. This exercise is designed to evaluate problem-solving skills and the ability to communicate solutions effectively.
The overall interview timeline can vary, with some candidates experiencing a longer process that includes multiple rounds spread out over weeks. The structure is generally clear, but candidates should be prepared for potential delays between stages.
While the focus is primarily on behavioral aspects, some candidates may encounter light technical discussions or analytical questions related to their previous work experience. These are not typically deep technical assessments but rather discussions to gauge familiarity with relevant concepts.
Candidates generally report a friendly and supportive atmosphere throughout the interview process, which helps ease nerves and encourages open communication. The focus tends to be on understanding the candidate's background rather than putting them under pressure.