What is a UX/UI Designer at Maximus?
As a UX/UI Designer at Maximus, you are at the forefront of designing digital experiences that impact millions of citizens navigating essential government, healthcare, and public services. Your work directly translates complex bureaucratic processes into accessible, intuitive, and user-friendly digital interfaces. Because Maximus partners heavily with government agencies and public health organizations, the design challenges you will face require a delicate balance of empathy, clarity, and strict adherence to accessibility standards.
This role is critical to the business because a seamless user experience can drastically reduce support center call volumes, increase program enrollment, and build public trust. You will not just be making things look modern; you will be untangling complex user journeys for highly diverse populations. Whether you are working on a state healthcare portal, a citizen services dashboard, or an internal tool for caseworkers, your design decisions will have tangible, real-world impact.
Expect a highly collaborative environment where you will partner with product managers, engineers, and stakeholders to deliver end-to-end design solutions. While the pace is steady and the work is deeply purposeful, the complexity lies in the constraints. You will need to innovate within strict regulatory frameworks, prioritize function over flash, and advocate fiercely for the end user at every stage of the product lifecycle.
