Real, anonymous reports from people who interviewed for Customer Success Engineer at MathWorks, newest first and distilled into what to expect across the loop.
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My process landed in a few distinct phases that felt like escalating filters rather than a single long conversation. It started with a brief, more relaxed chat, and then moved into more formal interviewing where the hiring manager asked a set of technical questions.
From there, the pipeline shifted into elimination-style rounds. The overall structure ended up being five rounds, with an online assessment at the beginning. Once I was shortlisted, the subsequent rounds worked like successive checkpoints where each stage could end the process. After that assessment, I went into a group discussion round and then followed it with HR, manager, and technical rounds—those latter pieces happened in an order that wasn’t fixed.
> 1 year
Difficult Neutral Germany
I started with a phone call where the recruiter checked my background and asked about my motivation. A little after that, I was invited to an on-site interview that ended up being very demanding and took roughly four hours. The technical part included multiple exams—math and control theory came up alongside programming—so it didn’t feel like a single straightforward coding round.
After the on-site, I went through additional interviews with managers and an HR conversation in the US. I also met the team for a short chat. Overall, it felt like a process that wanted me to perform under pressure, and it took more effort than I expected, but I still felt generally okay with some preparation.
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