Preparing for an interview at ITX requires a strategic focus on both your craft and your communication style. Because the process does not typically involve a take-home design challenge, your portfolio and your verbal explanations of your workflow must do the heavy lifting.

Portfolio Craft & UI Execution – Your portfolio is the single most important asset in this process. Interviewers will look closely at your visual design skills, layout hierarchy, typography, and brand execution. Ensure your portfolio showcases up-to-date, high-fidelity UI work, and be ready to explain the "why" behind your aesthetic choices.

Technical Process & Methodology – You must be able to articulate a structured design methodology. Whether discussing user research, wireframing, or design sprints, emphasize how you move methodically from abstract problems to concrete, user-tested interface solutions.

Client Alignment & Communication – Working at an agency means managing client expectations. Interviewers evaluate how well you can present designs, handle pushback, and collaborate with Account Managers to keep projects moving forward smoothly.

Logistical & Cultural Preparation – Pay close attention to scheduling details, timezone alignments, and salary expectations early in the process. Demonstrating professional diligence in communication is highly valued and sets a strong first impression.

The interview process at ITX typically spans three to four rounds and is highly conversational. Unlike many technology companies, ITX generally does not require a take-home design challenge or a live whiteboarding exercise. Instead, the evaluation relies on in-depth portfolio reviews and discussions about your professional background, design philosophy, and client-handling skills.

The process kicks off with an initial screening call, which may be conducted by a recruiter, an HR representative, or occasionally a design director. This stage focuses on your background, career goals, culture fit, and initial alignment on logistics like location and compensation. Following a successful screen, you will progress to technical portfolio reviews. These are typically conducted by design leaders, such as a UX Mentor or UX Coordinator, who will dive deep into your project history, design system experience, and day-to-day workflow.

The final stages involve meeting with business-facing stakeholders, such as Account Managers representing different client accounts, or executive design leadership. These conversations focus heavily on how you communicate with clients, manage feedback, and adapt to different project environments. Because these rounds are conducted by different teams, you should prepare for some repetition as you walk different stakeholders through your professional journey.

The timeline above illustrates the standard progression from the initial screening to the final offer. Candidates should use this visualization to pace their preparation, ensuring their portfolio is fully polished before entering the technical review stage. Keep in mind that while the steps are structured, actual timelines can vary depending on client needs and team availability.

To succeed at ITX, you must understand the specific areas where you will be evaluated. Interviewers look for a balance of strong visual execution, structured product thinking, and client-facing professionalism.

Portfolio Review & Technical Deep Dive

This is the core technical evaluation of the interview process. Conducted by design practitioners like a UX Mentor or UX Coordinator, this round is designed to assess your actual design output and your decision-making process. You will be expected to present one or two key projects in detail.

Be ready to go over:

• Problem Definition – How you identified the user and business problems before starting the design.
• Iterative Design – Your journey from low-fidelity wireframes and user flows to high-fidelity UI screens.
• Design Systems & Constraints – How you utilized or built design components, managed design debt, and designed within technical boundaries.
• Advanced concepts (less common) – Facilitating design sprints, setting up accessibility standards (WCAG), and conducting quantitative usability testing.

Example scenarios:

• "Walk us through a project where you had to balance a tight engineering deadline with a highly complex user workflow."
• "Show us how you structured the design system or component library for the project you are presenting."

Client & Stakeholder Collaboration

Because ITX operates on an agency model, designers must act as consultants. This evaluation area tests your ability to communicate design value, manage client relationships, and work alongside business stakeholders like Account Managers.

Be ready to go over:

• Design Advocacy – How you explain complex UX decisions to clients who may not have a design background.
• Handling Feedback – Your strategy for managing conflicting feedback from clients or internal account teams.
• Cross-functional Alignment – How you partner with product managers and engineers to ensure design integrity during development.

Example scenarios:

• "Describe a time when a client wanted to go in a design direction that you knew was bad for the user experience. How did you handle it?"
• "How do you prepare for a high-stakes presentation of a new product concept to a client's executive team?"

Cultural & Logistical Fit

The final evaluation area centers on your alignment with ITX's core values, your collaborative style, and logistical practicalities such as compensation and location expectations.

Be ready to go over:

• Collaboration Style – How you give and receive feedback within a peer design group.
• Professional Growth – Your desire to learn from senior designers and mentors, and how you stay updated with industry trends.
• Logistical Alignment – Clear communication regarding your salary expectations, timezone availability, and remote versus onsite work preferences.

Example scenarios:

• "Why do you feel a design agency environment like ITX is the right next step for your career compared to an in-house product team?"
• "How do you manage your time and maintain high-quality communication when working in a remote or distributed team environment?"