1. What is an AI Engineer at Infobip?
As an AI Engineer at Infobip, you are at the forefront of integrating cutting-edge generative AI and machine learning into a global communications platform that processes massive volumes of data daily. This role is critical because Infobip relies on your ability to build scalable, high-performance systems that power automated customer engagement, intelligent routing, and personalized messaging at a massive scale. You are not just building models; you are engineering the infrastructure that makes AI reliable and responsive for millions of end-users worldwide.
The work you will do involves solving complex challenges related to RAG pipeline design, LLM evaluation, and multi-agent systems. You will work within a high-stakes environment where latency, throughput, and accuracy are paramount. Whether you are optimizing embeddings and vector search for real-time retrieval or designing robust architectures for LLM serving, your work directly impacts how businesses communicate with their customers. Expect an environment that demands both academic rigor in machine learning and the practical, gritty engineering skills required to maintain production-grade systems.

