As a Business Analyst or Product Analyst at Hub International, your daily activities will center on keeping business systems aligned with operational goals. You will spend a significant portion of your day collaborating with business leaders, brokers, and operations teams to understand their challenges and identify how technology can solve them.

You will be responsible for translating these operational needs into detailed technical specifications, user stories, and process flows. This involves writing clear documentation that developers can easily interpret and execute. You will also participate in daily stand-ups, planning sessions, and sprint reviews, ensuring that the development team has a continuous, well-prioritized backlog of work.

Beyond development, you will play a critical role in quality assurance and user acceptance testing (UAT). You will define test cases, coordinate testing groups, and gather feedback to ensure that new features meet the business's quality standards before deployment. Once a feature is ready, you will help manage the rollout by creating training materials, hosting demo sessions, and providing post-launch support to ensure smooth user adoption.

To be competitive for this position, you must present a strong combination of technical literacy, analytical skills, and professional experience.

Must-Have Skills

• Professional Experience – Typically 3+ years of experience working as a Business Analyst, Product Analyst, or in a similar systems-focused role.
• Requirement Elicitation & Documentation – Proven track record of writing detailed user stories, functional specifications, and process maps.
• Communication – Exceptional verbal and written communication skills, with the ability to build relationships across diverse business units.
• Application Support – Direct experience supporting enterprise software, CRM platforms, or proprietary business applications.
• Problem-Solving – Strong analytical skills with a structured approach to troubleshooting system issues and process bottlenecks.

Nice-to-Have Skills

• Industry Experience – Prior experience working within insurance, brokerage, financial services, or risk management sectors.
• Agile Methodologies – Familiarity with Scrum or Agile frameworks, including backlog grooming and sprint planning.
• Technical Tools – Experience with SQL for data querying, Jira/Confluence for project tracking, and Microsoft Visio or Lucidchart for workflow modeling.

Q: How difficult is the interview process for this role?
A: Candidates generally describe the process as average in difficulty. The questions are straightforward and focus on your real-world experience rather than abstract puzzles or highly technical coding assessments.

Q: What is the typical timeline from the first phone screen to an offer?
A: The entire process usually takes between 3 to 4 weeks. You can expect about one interview per week, though this can vary slightly depending on stakeholder availability.

Q: Is insurance industry experience required for this position?
A: While prior experience in insurance or financial services is a strong plus, it is not strictly required. The hiring team values transferable analyst skills, adaptability, and a strong willingness to learn the business domain.

Q: What is the work environment and culture like?
A: The culture is highly collaborative, professional, and team-oriented. Employees appreciate the supportive environment and the space given to share their expertise throughout the project lifecycle.

• Highlight Your Relationship-Building Skills: Throughout your interviews, emphasize how you build trust with stakeholders. Hub International values analysts who can integrate smoothly into different departments and resolve conflicts amicably.
• Prepare Specific Examples of Application Support: Be ready to talk in detail about the specific enterprise applications you have supported in the past, including the challenges you faced and how you overcame user resistance to system changes.
• Showcase Your Adaptability: Because you will support multiple business units, demonstrate that you can pivot quickly between different projects and manage your time effectively without losing focus.
• Ask Thoughtful Questions: At the end of each interview, ask questions about the team's current challenges, the systems they are modernizing, and how success is measured in this role. This shows your genuine interest and strategic thinking.

The Business Analyst position at Hub International is an exceptional opportunity to drive digital innovation within a leading global organization. By bridging the gap between business needs and technical solutions, you will have a direct hand in shaping the platforms that support thousands of employees and clients daily. The role offers a collaborative environment, competitive compensation, and the chance to work on diverse, impactful projects.

As you prepare, focus on structuring your behavioral examples, highlighting your experience with stakeholder management, and demonstrating your ability to optimize complex workflows. To gain deeper insights into compensation trends, company culture, and detailed interview strategies, you can explore additional resources and real-world candidate reports on Dataford. With focused preparation and a proactive approach, you will be well-positioned to succeed in your interviews.

The salary range shown above reflects the compensation structure for this position in major metropolitan areas like Chicago, IL. Your specific offer will depend on your depth of experience, technical skill set, and geographic location. When discussing compensation, highlight your specialized skills in application support and process optimization to position yourself effectively within this competitive range.