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As an Account Executive or business development professional at Heidi, your day-to-day activities will span the entire sales lifecycle, from initial outreach to closing and onboarding.

You will be responsible for driving outbound prospecting initiatives to build a healthy, predictable pipeline. This involves identifying high-potential clinics, medical groups, and individual practices, and crafting highly personalized outreach campaigns that resonate with their specific operational pains. You will leverage email, phone, and social selling to secure discovery meetings and product demonstrations.

Once a prospect is engaged, you will own the sales cycle. You will conduct thorough discoveries, run compelling product demonstrations, and manage pilot programs to prove the value of Heidi in real-world clinical environments. You will collaborate closely with internal product and engineering teams to relay feedback from the field, ensuring that the software continues to evolve in line with customer needs. Your ultimate goal is to convert trials into long-term, expanding partnerships that drive ARR growth.

Heidi seeks driven, empathetic sales professionals who are excited about the intersection of artificial intelligence and healthcare. The requirements vary depending on the specific seniority of the position.

• Sales Development Representative / Business Development Representative ($65,000 -$80,000 USD):

  • Must-have skills – Exceptional verbal and written communication, high volume outreach capabilities, coachability, and a competitive drive.
  • Nice-to-have skills – Prior experience in outbound SaaS prospecting or exposure to the healthcare/medical sales industry.

• SMB/MM Account Executive / Account Executive ($80,000 -$125,000 USD):

  • Must-have skills – Proven track record of closing deals and exceeding quotas in a B2B SaaS environment, strong consultative discovery skills, and experience managing multi-stakeholder sales cycles.
  • Nice-to-have skills – Direct experience selling clinical software, EHR integrations, or digital health solutions to medical practices and groups.

Q: Do I need a medical or healthcare background to work at Heidi? A: While prior experience selling to doctors or medical clinics is highly valued, it is not a strict requirement. Far more important is your ability to learn quickly, show deep empathy for healthcare professionals, and master the technical nuances of clinical workflows and AI compliance.

Q: How competitive is the market for AI medical scribes? A: The space is fast-growing and highly competitive. Successful candidates must be prepared to articulate Heidi's unique value proposition—such as its ease of use, customization, and superior integration capabilities—clearly and confidently against other market alternatives.

Q: What is the typical sales cycle length? A: For individual practices and small clinics (SMB), the sales cycle can be very fast, often closing within a few days to a couple of weeks. For larger multi-provider groups and mid-market accounts, the cycle typically spans one to three months as it involves security reviews and administrative approvals.

Q: What locations is Heidi hiring for? A: Heidi is actively building hubs in key markets, with current sales roles based in major tech and business centers including New York, NY and San Francisco, CA.

• Understand the EHR Ecosystem: Take time to research major Electronic Health Record systems like Epic, Cerner, Athenahealth, and eClinicalWorks. Knowing how clinicians interact with these platforms will make your discovery and demo scenarios much more realistic and impressive.
• Keep Your Pitch Simple: Avoid using overly dense AI jargon. Instead of focusing on the technical mechanics of large language models, focus on the output: clean, accurate clinical notes that save doctors time.
• Emphasize the Human Element: Always tie your sales narrative back to the patient experience. Remind the interviewer that when a doctor uses Heidi, they can look their patient in the eye instead of staring at a computer screen.

• Show Coachability: If the interviewer gives you feedback during a roleplay or at any point in the interview, actively apply it. The ability to take feedback and pivot quickly is one of the most highly rated traits during the hiring process.

Joining Heidi as an Account Executive is an opportunity to be part of a transformative movement in healthcare. By helping clinicians automate their most tedious administrative tasks, you are directly contributing to a healthier, more sustainable medical system. The role offers a fast-paced startup environment, highly competitive compensation, and the chance to sell a product that delivers immediate, life-changing value to its users.

To prepare effectively, focus your energy on mastering the clinician persona, refining your consultative discovery techniques, and practicing your product demonstration flow. Anticipate objections around security, compliance, and workflow disruption, and practice handling them with confidence and clarity.

Explore more comprehensive interview resources, real community insights, and detailed preparation tools on Dataford to ensure you walk into your Heidi interviews fully prepared to stand out and secure the offer.

The salary data reflects the compensation ranges for sales professionals at Heidi across different levels of seniority and locations, such as New York, NY and San Francisco, CA. Base salaries range from $65,000 for entry-level business development roles to$125,000 for experienced mid-market account executives, complemented by competitive commission structures. Use these benchmarks to align your expectations and highlight how your specific experience justifies your target compensation.