What is a Data Analyst at Headway - Design & Development?
A Data Analyst at Headway plays a crucial role in scaling a high-growth marketplace that connects patients with accessible, affordable mental healthcare. At Headway, data is not merely a reporting tool; it is the infrastructure that drives therapist matching, optimizes clinical operations, and informs strategic product decisions. As a Data Analyst, you will sit at the intersection of product, engineering, and operations, translating complex marketplace dynamics into actionable business strategies.
Your work will directly impact how efficiently patients find the right care and how seamlessly providers can run their practices. Whether you are analyzing patient search behaviors, evaluating therapist onboarding funnels, or measuring the impact of new product features, your insights will guide the company's expansion. This role requires a blend of technical expertise, business acumen, and a deep alignment with the company's mission to rebuild the mental healthcare system.
The data environment at Headway is fast-paced and highly collaborative. You will handle large-scale datasets, build robust data models, and communicate your findings to cross-functional stakeholders. To succeed, you must be comfortable navigating ambiguity, structuring open-ended clinical and business problems, and championing data-driven decision-making across the organization.

