What is a Machine Learning Engineer at Gusto?
At Gusto, a Machine Learning Engineer is a pivotal architect of the small business economy. You are not just building models; you are designing the intelligent infrastructure that automates payroll, benefits, and HR workflows for over 500,000 small businesses. By leveraging rich product and customer data, you enable Gusto to move from a service-oriented platform to an AI-native ecosystem that anticipates customer needs and simplifies complex financial operations.
This role requires a unique blend of high-level technical strategy and hands-on platform building. Whether you are working within the CoreX AI Platform team to build agent orchestration and RAG infrastructure, or leading strategic initiatives to unify classical ML and GenAI, your work directly influences how the company scales. You will collaborate with product engineers, designers, and business leaders to ensure that AI is not just a feature, but a reliable, performant, and safe foundation for the entire organization.




