Key Responsibilities
As an Account Executive, your day is centered on outbound activity. You will spend a significant portion of your time researching local businesses, making cold calls, and managing your sales pipeline in a CRM. You are expected to be an expert on the Groupon value proposition, capable of tailoring your pitch to different industries—from spas and restaurants to activity centers and retail shops.
You will collaborate closely with regional managers and sales teams. You are not just an individual contributor; you are expected to share best practices, participate in team strategy sessions, and contribute to the overall energy of the sales floor. You will also monitor the performance of your active merchant campaigns, ensuring that partners are seeing the value they expected and helping them optimize their offerings when necessary.
Role Requirements & Qualifications
A successful candidate for Account Executive at Groupon generally possesses:
- Must-have skills: Exceptional verbal communication, high resilience, proficiency in basic CRM tools, and a strong desire to hit and exceed sales quotas.
- Experience level: While prior sales experience is highly valued, Groupon often recruits entry-level talent with a "hunger to learn." A bachelor’s degree is common, though a proven track record of achievement in any field (sports, academics, or prior jobs) is equally important.
- Soft skills: Extroversion, coachability, and the ability to maintain a positive attitude during repetitive tasks.
- Nice-to-have skills: Previous experience in local B2B sales, knowledge of the local merchant landscape, and familiarity with digital marketing metrics.
Frequently Asked Questions
Q: How long does the entire interview process take?
A: Typically, the process takes between 2 to 4 weeks. It can move very quickly if you are a strong fit, but be prepared for occasional scheduling delays.
Q: Is there a specific dress code for interviews?
A: While professional, the culture at Groupon is often described as "laid back" and "youthful." Business casual is generally appropriate, but avoid being overly stiff, as this may clash with the office environment.
Q: What is the most important thing to emphasize during the interview?
A: Emphasize your resilience and your "hunter" mindset. They want to know that you will keep calling and keep prospecting even after a string of rejections.
Q: Do I need to know accounting or complex data analysis?
A: No, but you do need to be comfortable with basic math. You will need to be able to explain ROI and revenue share models to a merchant on the fly.
Other General Tips
- Research the local market: Before your interview, walk around your city and identify local businesses that would benefit from a Groupon partnership. Having real-world examples makes you stand out.
- Be coachable: If an interviewer gives you feedback during a role-play, incorporate it immediately. This is a key indicator of how you will perform during onboarding and training.
- Prepare your questions: Always have 3–5 insightful questions about the team’s culture, the training program, and the daily expectations.
- Know the product: Use the Groupon app/website as a consumer before the interview. Being able to speak from the perspective of a user who understands the "deal" experience is a significant advantage.