What is an AI Engineer at Grafana Labs?
An AI Engineer—specifically at the Staff AI Engineer level—at Grafana Labs is a pivotal role dedicated to transforming how organizations interact with their observability data. In this role, you are responsible for bridging the gap between advanced machine learning capabilities and practical, real-world engineering solutions. You will design, build, and scale intelligent features that help users query, analyze, and make sense of massive volumes of metrics, logs, and traces.
At Grafana Labs, AI is not just a buzzword; it is a core component of the next generation of observability. You will contribute to high-impact initiatives such as the Grafana LLM app, natural language query generation (translating plain English into complex PromQL or LogQL queries), automated anomaly detection, and intelligent incident post-mortems. Your work directly empowers millions of developers and site reliability engineers (SREs) to resolve critical infrastructure issues faster and more intuitively.
This position requires a unique blend of software engineering rigor and machine learning expertise. Because Grafana Labs operates at an immense scale, you will not just be wrapper-engineering APIs; you will be architecting highly reliable, low-latency, and cost-effective AI pipelines. You will work in a highly collaborative, remote-first environment where autonomy, technical excellence, and a passion for open-source technology are deeply valued.