People Management & Coaching
Managing a team at GitLab requires distinct skills due to the fully remote, globally distributed nature of the workforce. This area evaluates your ability to foster connection, handle underperformance, and actively develop your engineers' careers without the benefit of an in-person office. Strong performance here means demonstrating a proactive, structured approach to 1-on-1s, clear goal-setting, and a track record of hiring and retaining top talent.
Be ready to go over:
- Performance Management – How you set expectations, deliver constructive feedback asynchronously, and manage both high performers and those needing improvement.
- Career Development – Your framework for understanding your team's career aspirations and mapping those to business needs.
- Hiring and Onboarding – How you assess talent, ensure diverse candidate pools, and successfully integrate new hires into a remote team.
- Advanced concepts – Managing managers, restructuring teams during hyper-growth, and resolving complex interpersonal conflicts across different time zones and cultures.
Example questions or scenarios:
- "Tell me about a time you had to manage out an underperforming engineer on a remote team. How did you handle the documentation and communication?"
- "How do you ensure psychological safety and inclusion during asynchronous technical debates?"
- "Describe your process for onboarding a new engineer and ensuring they feel connected to the team within their first 30 days."
Technical & Architectural Leadership
Even though Engineering Managers at GitLab are primarily focused on people and delivery, they are expected to be highly technical. You must be capable of participating in architectural reviews, understanding the complexities of the DevOps lifecycle, and guiding your team through difficult technical trade-offs. Strong candidates speak confidently about system design, scalability, and engineering best practices without micromanaging the implementation details.
Be ready to go over:
- System Architecture – High-level design of scalable web applications, preferably with knowledge of Ruby on Rails, Go, or cloud-native infrastructure.
- Engineering Quality – How you enforce standards, manage technical debt, and ensure robust testing and CI/CD pipelines.
- Incident Management – Your role in guiding the team through critical outages, post-mortems, and implementing preventative measures.
- Advanced concepts – Microservices vs. monolith trade-offs, database sharding strategies, and optimizing engineering productivity metrics.
Example questions or scenarios:
- "Walk me through a complex architectural decision your team had to make. What was your role in guiding that decision?"
- "How do you balance the need to ship new product features with the necessity of paying down technical debt?"
- "Describe a time when a major production incident occurred under your watch. How did you lead the team through the resolution and the post-mortem?"
Execution & Agile Delivery
At GitLab, "Iteration" is a core value. This area tests your ability to break large, ambiguous projects into small, shippable increments. Interviewers want to see how you manage project lifecycles, unblock your team, and collaborate with Product and UX to ensure predictable delivery. A strong performance involves citing specific metrics, agile methodologies, and examples of adapting to changing requirements.
Be ready to go over:
- Project Planning – How you scope work, estimate timelines, and manage dependencies across other engineering teams.
- Iterative Delivery – Your strategies for breaking down massive features into Minimum Viable Changes (MVCs).
- Cross-functional Collaboration – How you partner with Product Managers to prioritize the backlog and push back when necessary.
- Advanced concepts – Implementing and tracking DORA metrics, optimizing cycle time, and leading cross-stage initiatives.
Example questions or scenarios:
- "Give me an example of a project that was falling behind schedule. How did you intervene to get it back on track?"
- "How do you handle situations where engineering and product strongly disagree on the priority of a feature versus a technical refactor?"
- "Tell me about a time you successfully broke down a massive, multi-month project into small, iterative releases."
Values & Async Communication
GitLab is famous for its public handbook and strict adherence to its CREDIT values. This evaluation area is often the deciding factor in an offer. Interviewers are looking for a natural inclination toward transparency, a default-to-text communication style, and a genuine commitment to diversity, inclusion, and belonging. Strong candidates provide examples where they prioritized company values even when it was difficult.
Be ready to go over:
- Asynchronous Workflows – How you leverage issues, merge requests, and documentation over synchronous meetings.
- Transparency – Your comfort level with working in the open and sharing work in progress.
- Diversity, Inclusion, and Belonging – Concrete actions you have taken to build an inclusive team environment.
- Advanced concepts – Driving cultural change within an organization, contributing to company-wide handbooks or processes.
Example questions or scenarios:
- "Tell me about a time you had to make a significant decision asynchronously. How did you ensure everyone had a voice?"
- "Give an example of how you have actively contributed to diversity and inclusion within your engineering teams."
- "Describe a situation where you realized a process was inefficient. How did you document and iterate on it?"