1. What is a Data Analyst at Genworth?
As a Data Analyst at Genworth, you play a vital role in empowering families to navigate the aging journey with confidence. Positioned within the Long Term Care Claims Operations department, you will harness the power of data to forecast trends, build operational dashboards, conduct cost-benefit analyses, and drive capacity planning. Your analytical insights directly influence business strategy and help leadership make informed decisions that impact millions of policyholders.
This role requires a unique blend of technical expertise and compassionate problem-solving. You will collaborate closely with business partners to understand operational challenges, gather requirements, and translate complex data sets into actionable KPIs using tools like SQL, PowerBI, and Spotfire. By presenting your findings directly to senior management, you shape strategic initiatives and help optimize claims operations while upholding Genworth core values of empathy, integrity, and collaboration.
Expect a dynamic, data-driven environment where your work directly affects operational efficiency and customer care. Whether you are automating reporting workflows, handling ad-hoc requests, or analyzing historical business processes, you will be a trusted strategic advisor to leadership. Success in this position requires intellectual curiosity, rigorous technical execution, and a deep commitment to Genworth mission of supporting customers through critical life stages.



