As a Product Manager — CliftonStrengths at Gallup, your daily work will revolve around scaling and optimizing one of the world's most respected behavioral assessment platforms. You will act as the central hub connecting business strategy, scientific research, and engineering execution.

Your primary responsibility is to define and execute the product roadmap for the CliftonStrengths digital ecosystem. This involves working closely with Gallup's behavioral scientists to ensure that any digital feature, interactive report, or learning module accurately represents the underlying psychometric science. You will translate these scientific insights into clear, actionable product requirements and user stories for your engineering and design teams.

In addition to product delivery, you will collaborate heavily with marketing, sales, and client success teams to understand the needs of both individual consumers and massive enterprise organizations. You will regularly analyze user feedback, conduct market research, and dive into product analytics to identify friction points in the user journey. Whether you are optimizing the onboarding flow for a first-time user or designing complex reporting tools for an enterprise HR leader, your goal is to make the application of CliftonStrengths as seamless and impactful as possible.

To be competitive for this role, you must bring a blend of strong technical product management experience and a deep appreciation for data and behavioral science.

• Product Experience – You should have 3 to 5+ years of digital product management experience, ideally managing SaaS products, learning management systems (LMS), or digital assessment platforms.
• Analytical Skills – Strong proficiency in using data to drive product decisions. You should be comfortable with product analytics tools, A/B testing methodologies, and translating user behavior data into actionable product insights.
• Stakeholder Management – Proven ability to collaborate with and influence highly specialized, non-traditional stakeholders, such as academic researchers, scientific experts, and executive leadership.
• Communication – Exceptional verbal and written communication skills. You must be able to clearly articulate complex product strategies and logical reasoning during highly structured interviews and assessments.

Nice-to-Have Qualifications:

• Prior experience working with behavioral science, positive psychology, or psychometric assessments.
• Experience scaling digital products globally, including managing internationalization, localization, and accessibility (WCAG) requirements.
• Familiarity with enterprise software architectures, API integrations, and modern security compliance standards.

Q: Why does Gallup use multiple-choice personality and behavioral tests in their hiring process? A: Gallup is a world leader in behavioral science and talent selection. They practice what they preach by using highly validated, structured assessments to identify candidates whose natural talents and decision-making styles align with the specific demands of the Product Manager role.

Q: How should I handle the highly structured, almost formal nature of the early phone interviews? A: Some candidates find the early structured phone interviews to be very rigid, as interviewers may read questions verbatim and record your responses. Do not be discouraged by this. It is designed to eliminate interviewer bias and ensure that every candidate is evaluated on an identical, level playing field. Focus on delivering clear, logical, and structured answers.

Q: How important is it to know my own CliftonStrengths before the interview? A: While it may not be a formal requirement, having a strong understanding of your own CliftonStrengths and being able to discuss how you apply your top talent themes to your product management work is highly looked upon. It demonstrates self-awareness and alignment with Gallup's core mission.

Q: Where are these roles located, and what are the hybrid work expectations? A: Gallup has major offices in Omaha, NE, Washington, DC, and San Francisco, CA. While they offer modern, collaborative office spaces, you should clarify the specific hybrid or remote arrangements for your target team during your initial HR screen.

Be consistent above all else. Because Gallup's assessment process tests for behavioral patterns and decision-making consistency, trying to game the tests by giving what you think is the "correct" answer can lead to contradictions. Be honest, rely on your true product management philosophy, and stick to your core principles throughout the written and verbal exams.

Emphasize user empathy alongside scientific integrity. When discussing product design for CliftonStrengths, always show that you understand the balance between making a product delightfully simple to use and maintaining the scientific rigor of the assessment. A feature that is highly engaging but dilutes the validity of the strengths data is not a win at Gallup.

Prepare structured examples of cross-functional leadership. You will be working with brilliant researchers who are protective of Gallup's scientific legacy. Prepare stories that show how you successfully built trust with non-technical subject matter experts, aligned them around a product vision, and shipped a successful digital experience.

The Product Manager — CliftonStrengths role at Gallup offers an extraordinary opportunity to build products that genuinely improve how people work, collaborate, and live. It is a career path that combines the fast-paced innovation of SaaS product management with the deep, lasting impact of behavioral science. By driving the digital evolution of CliftonStrengths, you will directly influence the growth journeys of millions of individuals and organizations worldwide.

To succeed in this competitive hiring process, focus your preparation on structural consistency, deep self-awareness, and logical decision-making. Embrace their highly structured, scientific approach to interviewing, and treat the assessments as an opportunity to showcase your analytical rigor and ethical product philosophy.

The salary ranges shown above represent the competitive compensation packages offered across Gallup's key office locations. Your starting salary within these ranges will depend on your experience level, location, and the specific technical demands of the product squad you join.

As you prepare to take the next steps in your interview journey, remember that thorough preparation is your greatest asset. For more detailed candidate insights, real interview reviews, and specialized preparation resources, explore additional interview insights and resources on Dataford to ensure you enter your loop with complete confidence.