At Fisglobal (FIS), a UX/UI Designer plays a pivotal role in shaping the future of financial technology. The company powers the world's financial transactions, meaning the products you design will be used by millions of merchants, banking institutions, and everyday consumers worldwide. Your work directly impacts how people manage their money, run their businesses, and interact with complex financial ecosystems.

This position requires a delicate balance of deep user research, structured information architecture, and high-fidelity visual design. You will not just be making interfaces look clean; you will be untangling highly complex, data-dense workflows and transforming them into seamless, intuitive digital experiences. Whether you are working on merchant portals, capital markets platforms, or consumer-facing banking apps, your designs must prioritize security, accessibility, and high performance.

The scale of Fisglobal means that design decisions have massive leverage. You will collaborate closely with product managers, software engineers, and business analysts to align user needs with technical feasibility and business goals. For a designer who thrives on solving intricate, high-stakes problems and wants their work to have global reach, this is an exceptionally rewarding and intellectually stimulating environment.

To succeed in the Fisglobal interview process, you must be prepared to articulate your design decisions clearly. Interviewers want to see how you think, how you validate your assumptions, and how you collaborate with cross-functional partners. The following questions are compiled from real interview experiences across global offices.

Portfolio & Case Study Presentation

These questions assess your ability to walk through your design lifecycle, justify your layout choices, and demonstrate the tangible impact of your work.

• Walk me through a project in your portfolio where you led the user research phase from scratch.
• How did you define the problem statement and success metrics for your most complex portfolio project?

Preparing for an interview at Fisglobal requires a structured approach that highlights both your strategic thinking and your execution capabilities. You should not just focus on the final visual outputs of your designs, but rather on the "why" behind every decision.

User-Centric Problem Solving – You must demonstrate a systematic approach to identifying user pain points and translating them into functional designs. Be ready to explain how you gather user feedback, define user personas, and map out complex user journeys.

Technical Craft & UI Systems – Interviewers will closely examine your visual design skills, including typography, spacing, color theory, and layout hierarchy. You should highlight your experience working with robust design systems and your ability to maintain consistency across large-scale applications.

Cross-Functional Collaboration – Designing in a large enterprise like Fisglobal is a team sport. You need to prove that you can communicate effectively with developers, product managers, and business leaders, showing that you understand technical constraints and business objectives.

The interview process for a UX/UI Designer at Fisglobal is structured to evaluate your end-to-end design capabilities, your collaborative style, and your cultural alignment with the team. Candidates generally describe the process as smooth, transparent, and highly professional, typically taking between three to four weeks from the initial application to the final decision.

The journey begins with an HR screening call to align on your background, career goals, and expectations. Following this, you will transition into a technical evaluation phase, which often includes a manager interview and a deep-dive portfolio review. Depending on the specific team and location, you may also be asked to complete a design task or present a structured case study to a panel of designers.

The timeline shown above outlines the typical progression you will experience during your candidacy. It highlights the transition from initial screening to technical and behavioral evaluation, culminating in a collaborative panel presentation. Use this timeline to pace your preparation, ensuring you allocate enough time to refine your portfolio and practice your case study presentation.

To excel in the Fisglobal interview, you must understand the core competencies the hiring team evaluates at each stage. They are looking for well-rounded designers who can navigate the complexities of fintech while delivering elegant, accessible interfaces.

Portfolio & Case Study Presentation

This is the most critical component of the technical evaluation. The interview panel wants to see how you apply design methodologies to real-world business problems. They are less interested in perfect, linear design stories and more interested in how you navigated ambiguity, constraints, and failures.

Be ready to go over:

• Problem Definition – How you validated that you were solving the right problem for the user and the business.
• Iterative Design – Showing early sketches, wireframes, and low-fidelity prototypes to demonstrate your design exploration.
• UI Execution & Systems – Highlighting your attention to detail, grid systems, typography, and how you utilized a design system to scale your work.
• Advanced concepts (less common) – Multi-tenant platform architecture, localized design patterns for global audiences, and complex dashboard data visualization techniques.

Example scenarios:

• "Walk us through a project where you had to completely pivot your design direction based on user testing feedback."
• "Show us a case study where you had to balance highly complex data entry requirements with a clean, modern interface."

User Research & Testing

At Fisglobal, design decisions must be backed by data and user insights. You need to demonstrate that you do not design in a vacuum and that you actively seek out user feedback to validate your concepts.

Be ready to go over:

• Research Methodologies – When and why you choose qualitative vs. quantitative research methods.
• Usability Testing – How you plan, moderate, and synthesize usability tests to extract actionable insights.
• Data-Informed Iteration – How you translate analytics, heatmaps, and user feedback into design enhancements.
• Advanced concepts (less common) – Accessibility testing with assistive technologies (screen readers, keyboard navigation) and conducting research with highly specialized B2B user groups.

Example scenarios:

• "How would you design and execute a usability test for a brand-new merchant onboarding flow?"
• "Describe a time when quantitative data contradicted your qualitative research findings. How did you resolve it?"

Collaboration & Stakeholder Management

As a designer in a large financial technology organization, you will interact with diverse stakeholders who may not always understand the value of UX. Your ability to build relationships, negotiate, and advocate for the user is key to your success.

Be ready to go over:

• Developer Handoff – How you document specs, redlines, and interaction states to ensure seamless implementation.
• Handling Conflicting Feedback – How you prioritize and filter feedback from multiple stakeholders with competing priorities.
• UX Advocacy – How you educate non-design partners on design principles and the business value of user-centric design.
• Advanced concepts (less common) – Presenting design strategies to executive leadership and negotiating technical debt with engineering leads.

Example scenarios:

• "How do you handle a situation where a developer tells you that your proposed interaction is too difficult to implement within the sprint?"
• "Describe a time when you had to influence a product manager to allocate time for addressing UX debt."