What is a Project Manager at Epic?
The Project Manager role at Epic is a high-impact position that serves as the bridge between complex healthcare technology and the clinical institutions that rely on it. You are responsible for leading large-scale software implementations, managing cross-functional teams, and ensuring that Epic’s solutions are successfully integrated into hospitals and health systems worldwide. This role is not merely administrative; it is strategic, requiring you to navigate technical challenges, clinical workflows, and high-stakes stakeholder relationships.
Because of the scale of Epic’s footprint, your work directly influences the efficiency of patient care and the digital transformation of healthcare. You will be expected to master the intricacies of the software, communicate technical requirements to non-technical stakeholders, and maintain composure during the high-pressure "go-live" phases of a project. It is a demanding, fast-paced environment that rewards individuals who can synthesize complex information, solve problems in real-time, and lead through influence.
Common Interview Questions
The following questions reflect the patterns found in recent interview experiences. While your specific interview may vary, these categories represent the core competencies Epic evaluates during their multi-stage process.
Behavioral and Leadership
These questions test your ability to handle conflict, work in teams, and manage your own professional development.
- Tell me about a time you had to lead a team through a difficult project.
- How do you handle conflict with a team member or a client who disagrees with your approach?
- Describe a situation where you had to learn a new skill or system quickly to succeed.
- What motivates you to work at Epic, and what are your long-term career goals?
- How do you prioritize your tasks when you are overwhelmed with competing deadlines?
Problem-Solving and Case Studies
These scenarios evaluate your ability to think logically under pressure, often involving group dynamics or ambiguous project requirements.
- You are at a "go-live" and a critical issue arises that stops the workflow. How do you triage and resolve it?
- A client is unhappy with the project timeline. How do you communicate the situation and negotiate a path forward?
- How would you explain a complex technical concept to a non-technical hospital administrator?
- Given a hypothetical project scenario, identify the three biggest risks and how you would mitigate them.



