1. What is a Product Manager at Epic Minds Therapy?
The Product Manager role at Epic Minds Therapy is a critical function tasked with bridging the gap between clinical excellence and operational efficiency. In the context of our organization, this role focuses on scaling the delivery of behavioral therapy services by optimizing the workflows of our Registered Behavior Technicians (RBTs) and ensuring that our scheduling, patient engagement, and administrative systems run seamlessly. You will be responsible for translating the complex, high-touch needs of our clinical environment into scalable product solutions that empower our staff to provide the highest quality of care.
This position is uniquely challenging because it requires a deep empathy for both the clinical staff on the front lines and the families we serve. You will not just be managing features; you will be designing the digital infrastructure that enables therapists across North Carolina to manage their complex, often fragmented schedules effectively. Success in this role means reducing friction in the daily lives of our providers and ensuring that every hour of therapy is optimized for patient impact.