What is a Solutions Architect at Deepgram?
At Deepgram, a Solutions Architect plays a pivotal role in bridging the gap between cutting-edge artificial intelligence and real-world enterprise implementation. You are not just a high-level consultant; you are a hands-on technical leader responsible for helping customers integrate Deepgram’s industry-leading automatic speech recognition (ASR) and natural language processing (NLP) APIs into their existing software ecosystems. Your work directly impacts how global enterprises deploy voice AI at scale, influencing everything from real-time contact center analytics to automated transcription pipelines.
This position is highly multi-faceted and demands a unique combination of skills. At Deepgram, the Solutions Architect role is designed for individuals who thrive in a hybrid environment, blending traditional system design, software development, and senior-level technical support. You will work closely with engineering, product, and sales teams to ensure that enterprise customers experience seamless, low-latency, and highly accurate speech-to-text performance.
Because Deepgram operates at the absolute frontier of speech AI, the technical challenges you will solve are complex and novel. You will design architectures that handle massive volumes of concurrent audio streams, optimize API latency, and troubleshoot complex network and integration bottlenecks. For a candidate who loves building, coding, and solving deep technical problems alongside customers, this role offers an incredibly rewarding and high-impact opportunity.



