What is a User Experience Researcher at Coinbase?
As a User Experience Researcher at Coinbase, you are the bridge between the complex, rapidly evolving world of crypto-assets and the human beings who interact with them. Your work is fundamental to the Coinbase mission of increasing economic freedom in the world. By uncovering deep insights into user behavior, pain points, and motivations, you directly influence the roadmap of products that serve millions of global users.
You will operate in a high-stakes, fast-paced environment where the technology is often ahead of user understanding. Your research will not only inform design decisions but also shape product strategy across core areas like Coinbase Wallet, the Exchange, and emerging decentralized finance (DeFi) tools. You are expected to be more than a data collector; you are a strategic partner to Product Managers and Designers, helping them navigate ambiguity to build intuitive, secure, and accessible products.




