Cogito innovates with emotion and conversation AI to deliver real-time coaching and guidance to contact centers and frontline teams. Cogito supports agents and supervisors to improve effectiveness, experience, and empathy by providing human-aware and human-empowering insights. The world’s most well-known brands, including 8 of the Fortune 25, use Cogito to improve their connection with customers and elevate team members' well-being. Founded in 2007, Cogito is a venture-backed software company based in Boston, MA. Learn more at cogitocorp.com. RECRUITMENT FRAUD IS A SCAM Recruitment fraud is an intricate, intentional scam devised by impostors posing as recruiters or representatives of a company or business, and includes promoting fake job opportunities to job seekers. The scam is conducted through online communication, often involving fake websites and spoofed emails cleverly designed to fool its intended recipient, the job seeker. Please note Cogito will never request that you download or purchase anything during the recruiting process.