As a QA Engineer at Clipboard Health, your day-to-day work will center on protecting the user experience and system integrity of our marketplace. You will be responsible for the end-to-end quality of specific product feature sets. This involves analyzing product requirements early in the development lifecycle, identifying potential logical gaps, and drafting comprehensive test strategies before a single line of code is written.

You will collaborate daily with product managers, software engineers, and operations teams. In our flat organization, you are not just a passive tester; you are expected to actively participate in product discussions, challenge assumptions, and advocate for the end-user. You will perform both manual exploratory testing to uncover complex, real-world edge cases and write robust automated tests to prevent regressions in our core booking and payment pipelines.

Additionally, as our engineering team scales, you will contribute to optimizing our internal QA workflows. This includes refining our test management tools, improving our CI/CD testing gates, and mentoring junior team members. You will have a direct hand in shaping how quality is defined and measured across the entire engineering department.

We look for analytical, disciplined QA professionals who can deliver high-quality results with minimal supervision.

• Must-have skills – Exceptional written communication skills with a proven track record of writing detailed, structured test cases. Strong analytical skills and the ability to systematically dissect complex software scenarios.
• Must-have experience – Solid experience testing web and mobile applications, including a strong understanding of API testing tools and basic SQL database validation.
• Nice-to-have skills – Experience writing automated test scripts using modern frameworks (e.g., Selenium, Cypress, or Playwright).
• Nice-to-have experience – Prior experience working in a fast-paced startup, a double-sided marketplace, or a remote-first organizational structure.

Q: How long does the case study typically take to complete? A: The upfront case study is highly comprehensive and designed to test your depth of thinking. Most successful candidates report spending between 3 to 6 hours to thoroughly complete the assignment, format their answers, and ensure their written communication is impeccable.

Q: Why does Clipboard Health place such a heavy emphasis on written case studies? A: Because we operate as a highly distributed, flat organization, written clarity is paramount. We use the case study to evaluate how you structure your thoughts, analyze complex problems, and communicate technical details asynchronously without the bias of a live interview environment.

Q: What is the team structure of the Quality department? A: The Quality department is flat but scaling. This means you will have a high degree of autonomy and direct influence over your work, but you must also be self-motivated, highly organized, and capable of driving initiatives forward without constant managerial oversight.

Q: When does salary negotiation occur in the hiring process? A: Unlike many companies that wait until the final offer stage, we prefer to align on compensation expectations very early in the process—often during your first live interview conversation. This ensures mutual alignment before both parties invest significant time in the process.

• Prioritize Clarity in the Case Study: When completing the written assessment, do not just list test cases. Explain why you chose those scenarios, what risks you are mitigating, and how you structured your approach. Clear formatting and logical organization are just as important as the technical content.
• Emphasize Your Autonomy: Throughout your live interviews, highlight your ability to work independently. Share concrete examples of projects where you took complete ownership of the QA lifecycle from requirements gathering to post-release monitoring.

• Be Ready for Direct Feedback: We value radical candor and continuous improvement. If an interviewer challenges your test design or provides feedback on your case study, do not become defensive. Instead, show how you analyze their feedback, adapt your thinking, and collaborate to find the best solution.

The QA Engineer role at Clipboard Health is an exceptional opportunity for an analytical, high-ownership professional to make a tangible impact on a scaling marketplace that supports vital healthcare infrastructure. The interview process is highly objective and prioritizes your actual engineering capabilities over resume credentials.

To maximize your chances of success, focus your preparation on mastering structured test case design, refining your written communication, and preparing to discuss your technical experience with clarity and confidence. Treat the upfront case study with the seriousness and depth it requires, as it is the single most important factor in advancing to the live rounds.

If you are ready to showcase your skills and join a team that values decisiveness, self-awareness, and technical excellence, begin preparing your technical portfolio and practicing your scenario-based analysis today. You can explore additional interview insights, community feedback, and detailed preparation resources on Dataford.

The compensation insights above outline the competitive salary ranges typical for this role. Use this data to inform your early-stage compensation discussions, keeping in mind that your final offer will reflect your technical depth, experience level, and performance throughout our rigorous evaluation process.