1. What is a Business Analyst at Cisco Restaurant + Bar?
As a Business Analyst (frequently referred to internally as a Business Change Analyst) at Cisco Restaurant + Bar, you sit at the crucial intersection of culinary operations, guest experience, technology, and strategic business planning. You act as an internal consultant and operational architect, translating high-level business goals into concrete, data-driven operational strategies. Your daily work directly impacts how our dining rooms function, how supply chains operate, and how our software systems empower our staff to deliver exceptional hospitality.
This role is critical and inherently complex because it demands a balance between rigorous technical competence—such as writing complex SQL queries and mapping software development lifecycles—and deep operational empathy. You will contribute to problem spaces ranging from inventory optimization and point-of-sale efficiency to large-scale business change initiatives and guest-facing technology rollouts. Because Cisco Restaurant + Bar operates at a high standard of scale and operational excellence, your analytical insights will directly shape executive decision-making and standard operating procedures across multiple locations.
Expect an environment that values curiosity, clear communication, and structured problem-solving. While the pace can be demanding, you will work alongside collaborative teams who take pride in blending the art of hospitality with the science of data. Success in this position requires you to navigate ambiguity with confidence, advocate for data-backed solutions, and seamlessly bridge the gap between technical teams and restaurant operators.
