What is a UX/UI Designer at CallRail?
At CallRail, a UX/UI Designer—often structured within the team as a Product Designer, Core Products—plays a pivotal role in shaping how businesses understand and act on their marketing data. CallRail is a leader in lead intelligence, call tracking, and marketing analytics, serving over 100,000 businesses. Because the platform deals with complex data systems, attribution modeling, and communication tools, your primary challenge is to transform sophisticated data pipelines into clean, intuitive, and highly actionable user experiences.
This role is not merely about creating visually appealing interfaces; it is about deep product strategy and user empathy. You will be responsible for designing end-to-end workflows that help non-technical business owners and sophisticated marketing agencies alike make sense of their advertising spend. By working on the core product suite, your designs will directly impact user retention, feature adoption, and the overall growth trajectory of the business.
The design team at CallRail operates with a high degree of autonomy and collaboration. You will work side-by-side with product managers, engineers, and researchers to define product roadmaps and execute high-fidelity designs. The team values rigorous design rationale, continuous iteration, and a deep curiosity about user behavior, making it an exceptionally rewarding environment for designers who love solving complex B2B SaaS challenges.

