What is a Business Analyst at Braze?
At Braze, a Business Analyst plays a pivotal role in driving operational excellence and enabling the company to scale its market-leading customer engagement platform. Acting as the bridge between raw data, internal systems, and business strategy, you will help optimize the processes that empower go-to-market, customer success, and operations teams. Your work directly impacts how Braze manages its internal pipelines, tracks performance metrics, and delivers value to thousands of global brands.
This role is highly collaborative and requires a unique blend of technical systems expertise, analytical rigor, and stakeholder management. You will not simply run reports; you will design scalable data models, audit complex workflows in systems like Salesforce, and translate business requirements into technical realities. Whether you are optimizing lead-to-cash workflows or building executive-facing dashboards, your insights will influence critical business decisions.
Working at Braze means navigating a fast-paced, high-growth SaaS environment where agility and self-reliance are highly valued. The challenges you will tackle are complex and require a deep curiosity about how business systems interconnect. For a motivated analyst, this position offers an exceptional opportunity to take ownership of high-visibility projects and build a highly sought-after skill set in business operations and systems design.

