1. What is a QA Automation Engineer at Birdeye?
A QA Automation Engineer at Birdeye plays a pivotal role in maintaining the high standards of our customer experience platform. As we continue to scale our SaaS solutions—which include reputation management, messaging, and AI-driven customer insights—the reliability of our software is paramount. You will be responsible for building robust automation frameworks, ensuring seamless integration across complex systems, and validating the performance of features that connect businesses with their customers globally.
This position demands a blend of technical precision and strategic thinking. You are not just writing scripts; you are participating in the lifecycle of feature delivery, from API and database validation to ensuring that third-party integrations and AI agents perform as expected in production-like environments. At Birdeye, this role is critical for reducing manual testing overhead and accelerating our release velocity without compromising quality.


