What is an Operations Manager at Aviva?
As an Operations Manager at Aviva, you serve as a linchpin between high-level strategic goals and the execution of complex insurance services. You are responsible for ensuring that our operational workflows are not only efficient but also resilient, scalable, and fully aligned with the regulatory rigor required in the financial services sector. Your work directly impacts how we deliver value to our customers, ensuring that our products—ranging from life insurance to general insurance—are managed with precision and reliability.
This role requires a unique blend of analytical foresight and hands-on management. You will navigate complex internal systems, collaborate with cross-functional teams including product management and claims handling, and drive continuous improvement initiatives. Success at Aviva requires an ability to thrive in a high-pressure environment where meeting performance targets is essential to sustaining our market position. You are not just overseeing processes; you are safeguarding the operational integrity of a global insurance leader.




