Expect a range of questions tailored to assess your technical knowledge, behavioral traits, and problem-solving abilities. The questions listed here are representative of what candidates have faced in the past, drawn primarily from 1point3acres.com. Remember, these are patterns, not a memorization list.

Technical / Domain Questions

These questions evaluate your knowledge of pharmacy operations, healthcare systems, and specialty pharmacy management.

• How do you approach contract negotiations with specialty pharmacies?
• Describe your experience with pharmacy benefit management (PBM) systems.
• What strategies would you implement to enhance patient access to rare disease therapies?
• Can you explain the significance of fee-for-service models in pharmacy operations?
• How do you stay informed about changes in healthcare regulations that impact pharmacy access?

Behavioral / Leadership Questions

Behavioral questions focus on your past experiences and how they shape your approach to challenges.

• Describe a time when you had to lead a cross-functional team to achieve a common goal.
• How do you handle conflicts within a team, especially concerning differing priorities?
• Share an experience where you had to overcome significant barriers in a project.
• What motivates you to deliver results in a high-pressure environment?
• Tell me about a time you had to advocate for a patient access initiative.

Problem-Solving / Case Studies

These scenarios will test your analytical thinking and problem-solving skills in real-world contexts.

• If a specialty pharmacy is experiencing a decline in patient enrollment, what steps would you take to investigate and resolve the issue?
• How would you develop a program to improve patient adherence to therapy?
• Imagine you need to implement a new pharmacy program within a tight timeline. How would you prioritize tasks and communicate with stakeholders?
• Given a set of performance metrics, how would you identify areas for improvement in a pharmacy program?
• What would your approach be if a key account was not meeting its contractual obligations?

This visual timeline illustrates the general progression of the interview process at Amgen, highlighting key stages from initial contact through to final interviews. Use this to manage your preparation effectively, ensuring you allocate sufficient time for each phase.

Deep Dive into Evaluation Areas

Role-related Knowledge

Understanding the intricacies of specialty pharmacy operations and the healthcare landscape is crucial. Interviewers will evaluate your knowledge of pharmacy benefit management, reimbursement processes, and patient access strategies. Strong performance in this area demonstrates your readiness to engage with complex healthcare systems.

• Pharmacy Operations – Familiarity with how specialty pharmacies function and the different service models.
• Reimbursement Processes – Understanding the nuances of pharmacy and medical benefits, including coding and billing.
• Patient Access Strategies – Ability to articulate how to enhance patient access to therapies and manage patient journeys effectively.

Problem-solving Ability

Your ability to approach and resolve challenges will be scrutinized. Interviewers will look for structured thinking and innovative solutions to complex problems.

• Analytical Thinking – Demonstrated ability to analyze data and derive actionable insights.
• Creative Solutions – Examples of how you have approached unique challenges in your past roles.
• Project Management – Experience in managing timelines, resources, and stakeholder expectations.

Leadership

The capacity to lead and influence others is vital for success in this role. Interviewers will seek evidence of your leadership style and effectiveness.

• Cross-functional Collaboration – Experience working with diverse teams to achieve common goals.
• Change Management – Ability to lead initiatives that drive operational excellence and improve patient outcomes.
• Communication Skills – Strong verbal and written communication capabilities to convey complex information clearly.

Key Responsibilities

As an Account Executive, you will engage in various responsibilities that directly impact patient access and operational success. Your day-to-day tasks will involve:

• Managing relationships with specialty pharmacies and ensuring contract compliance.
• Leading the development and implementation of specialty pharmacy programs.
• Collaborating with cross-functional teams to drive patient access initiatives.
• Monitoring program performance and implementing continuous improvement strategies.
• Conducting market analysis to identify trends and opportunities within the pharmacy landscape.

In this role, you will be a key player in ensuring that Amgen's innovative therapies reach the patients who need them, making your work both impactful and rewarding.

Role Requirements & Qualifications

A strong candidate for the Account Executive position at Amgen should possess various skills and experiences:

• Must-have skills:

  • Extensive knowledge of pharmacy operations and healthcare systems.
  • Proven negotiation experience within the pharmacy channel.
  • Ability to analyze and interpret data to drive decision-making.

• Nice-to-have skills:

  • Familiarity with patient access programs and reimbursement processes.
  • Experience in managing cross-functional projects and initiatives.
  • Advanced analytical skills, particularly in Microsoft Excel.

Candidates should be prepared to discuss their relevant experiences and how they align with Amgen’s mission and values.

Frequently Asked Questions

Q: How difficult are the interviews at Amgen?
The interviews can be challenging, focusing on both technical knowledge and behavioral aspects. Prepare thoroughly by understanding the healthcare landscape and reflecting on your past experiences.

Q: What differentiates successful candidates?
Successful candidates typically demonstrate a strong alignment with Amgen’s mission, possess deep knowledge of pharmacy operations, and showcase excellent problem-solving abilities.

Q: What is the culture like at Amgen?
Amgen fosters a collaborative and innovative culture, valuing diversity and a commitment to serving patients. Expect to engage with a team-oriented environment that encourages growth.

Q: How long does the interview process take?
The interview process can vary but typically spans several weeks, from initial screenings to final interviews. Be prepared for multiple rounds of interviews.

Q: Are there remote work opportunities?
While this role may involve travel to specialty pharmacies, Amgen supports flexible work models where possible. Check specific job postings for details.

Other General Tips

• Understand Amgen’s Mission: Familiarize yourself with Amgen's focus on serving patients and how your role contributes to this mission.
• Prepare for Behavioral Questions: Reflect on your past experiences and be ready to discuss how they align with Amgen’s values.
• Know Your Data: Be prepared to discuss metrics and outcomes from any relevant programs you have managed or been involved with.
• Demonstrate Adaptability: Show your ability to navigate complex environments and adapt to changing healthcare landscapes.