Real, anonymous reports from people who interviewed for Consultant at American Express Global Business Travel, newest first and distilled into what to expect across the loop.
I went through a recruiter call that felt oddly mechanical—more like going through questions than having a real conversation. The questions themselves were straightforward, but the recruiter’s accent made it hard to catch what was being asked, and that threw me off more than I expected.
My interview with the manager focused heavily on travel operations knowledge. We talked through Sabre GDS commands like availability and specific request command areas, and I also got questions about how to handle SSR requests. The part that stood out most was that the conversation quickly widened beyond tooling into airline and routing knowledge—countries, hubs, airports, and how routing is approached.
The initial recruiter call often feels mechanical and may lack a conversational tone, with straightforward questions that can be challenging to understand due to accents. Candidates should prepare for basic questions about their background and availability, as well as GDS experience.
Interviews typically focus on travel operations knowledge, including GDS commands and airline routing concepts, requiring candidates to demonstrate concrete familiarity with industry-specific tools and terminology. Be prepared to discuss practical scenarios and technical details.
The interview process is generally well-organized, often involving multiple stages that assess both technical skills and cultural fit. Candidates may experience roleplay scenarios and situational questions that test their problem-solving abilities in real-world contexts.
The overall atmosphere during interviews can vary, with some candidates reporting friendly and supportive interactions, while others felt a lack of warmth or connection. It's important to gauge the tone and adjust your approach accordingly to build rapport.
Candidates often experience a clear and efficient timeline, with prompt communication throughout the process. However, some may find the wait for responses to be longer than expected, so it's advisable to stay patient and maintain communication with the hiring team.
While the interview process may feel straightforward and positive, candidates should be aware that the onboarding experience can be intense and demanding, requiring quick adaptation to a fast-paced environment. Prepare for a rigorous training period post-hire.
