Real, anonymous reports from people who interviewed for Customer Success Engineer at Affirm, newest first and distilled into what to expect across the loop.
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This one felt less like an interview journey and more like a dead end. I applied for both intermediate and senior developer roles that they seemed to repost repeatedly, but I kept getting automatic rejections. I then applied for a support engineer role even though I didn’t have prior support experience.
I got an initial call where they basically told me they didn’t think I had the right technical support background and suggested I apply for software engineer roles instead. At that point it felt like all of my time had been wasted, since the guidance didn’t really solve what went wrong initially.
> 1 year
Easy Negative Canada
I went into this process feeling like the company’s pipeline didn’t make a lot of sense. I applied for both intermediate and senior developer roles that seemed to be reposted repeatedly, and I kept getting automatic rejection emails. After that, I tried a Support Engineer position even though I didn’t have direct support experience.
I got an initial call where they told me I didn’t have the technical support background they wanted. They basically suggested I apply for Software Engineer roles instead, mentioning they had a lot of openings. For me, that was the clearest sign the process was going nowhere—first I was filtered out automatically, and then the feedback loop sent me back to the same broad category that had already rejected me.
> 1 year
Average Negative United States
My process felt oddly disjointed from the start. About two weeks after applying, I was sent a take-home coding project involving HTML and JavaScript, …
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