What is a GenAI Engineer at ADP?
At ADP, a GenAI Engineer sits at the intersection of cutting-edge artificial intelligence and massive-scale human capital management. ADP processes payroll and benefits for over 40 million workers globally, meaning any AI solution deployed here has an immediate, tangible impact on the lives of millions. As a GenAI Engineer, you will design, build, and scale the next generation of AI-powered assistants, co-pilots, and natural language processing (NLP) systems that simplify complex HR and payroll tasks for clients and employees alike.
This role is highly collaborative and strategically vital. You will partner closely with product management, UX designers, and platform teams to transform raw technology into robust, enterprise-grade products. Whether you are optimizing Retrieval-Augmented Generation (RAG) pipelines, integrating conversational AI with contact center platforms like Salesforce or Genesys, or building secure middleware to process sensitive data, your work will directly shape the future of work.
To succeed in this position, you must balance deep technical execution with an understanding of enterprise constraints. ADP operates in a highly regulated industry where security, data privacy, and model accuracy are non-negotiable. This is not just a role for research; it is a role for builders who want to see their models deployed in production at a scale few other companies can match.
