1. What is a UX/UI Designer at 8x8?
As a UX/UI Designer at 8x8, you are responsible for shaping the interface and interaction logic of complex cloud-based communication and contact center solutions. Your work directly impacts how global businesses connect, requiring you to balance sophisticated technical requirements with intuitive, user-centric design. You will be tasked with transforming intricate communication workflows into seamless experiences that empower users in high-stakes professional environments.
This role requires a high degree of adaptability and strategic thinking. You will sit at the intersection of product, engineering, and business strategy, ensuring that design decisions not only look professional but also solve real-world problems for a diverse user base. Success in this role means navigating shifting priorities and building consensus across cross-functional teams to deliver scalable, high-quality design solutions.