Tata Communications Software Engineer interview experience

The conversation started with what I had done in my previous company, and then it shifted toward how I coordinated with customers—specifically how I worked with them day to day and how I handled communication when things got messy.

The main focus, though, was escalation handling. I was asked how I would deal with escalations, so I had to explain my thinking process for diagnosing issues, responding under pressure, and moving things forward instead of getting stuck. Overall it felt like an average-difficulty conversation that was more about real collaboration and operational judgment than