ServiceTitan·Customer Success Engineer

ServiceTitan Customer Success Engineer interview experience

No offer

Medium

Negative

Orlando, FLPosted Jul 2026 · Candidate report, summarized by Dataford

After applying, I got an initial recruiter screen and things seemed to be moving—then communication fell apart.

I received an automated rejection notice, but later I was contacted again when the recruiter reached out personally and asked for a call to discuss an update on my process. I responded quickly, even following up again the same day, and then I didn’t hear anything back.

When I finally reached out again days later, I still got no response. The silence stood out because the recruiter had specifically initiated contact, and that made the ghosting feel especially disappointing. The lack of closure was tough, since I was left not knowing whether something had changed, whether I’d missed a step, or

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