PPowerSchool Group·Customer Success Engineer

PowerSchool Group Customer Success Engineer interview experience

No offer

Medium

Negative

United StatesPosted Jul 2021 · Candidate report, summarized by Dataford

I interviewed for a Customer Success Engineer role with multiple assessment and interview steps, but the process felt chaotic and communication-free over months.

Cognitive test — I completed an initial cognitive assessment.
Phone screen — I did a recruiter phone screen.
Proctored cognitive test — I completed a second cognitive assessment under proctoring.
Panel interview — I joined a panel interview where the interviewers appeared flustered and unprepared.
Role freeze / redirection — I was told the original role was frozen but another CSM opening might work; I agreed.
Long delays and ghosting — I was later asked again if I was interested, then nothing further happened. Outcome: No offer, and the main takeaway

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